Crown Agents
Study Method: On Site (at Client Location)
Location: Ethiopia
At some stage, all managers will be called on to write. This could be anything from a 500-page report or detailed business plan to an email.  These written communications are often used as the basis for critical decision-making and can have far reaching  consequences. Being able to provide clear, concise and well thought-through written communications is a highly valuable skill...
Crown Agents
Study Method: On Site (at Client Location)
Location: Ethiopia
At some stage, all managers will be called on to write. This could be anything from a 500-page report or detailed business plan to an email.  These written communications are often used as the basis for critical decision-making and can have far reaching  consequences. Being able to provide clear, concise and well thought-through written communications is a highly valuable skill and...
Ethiopian Management Institute (EMI)
Last Registeration: Jun 8, 2018
Location: Addis Ababa, Ethiopia
To upgrade participants’ knowledge, skill and attitude about customer service so that they can improve their customer handling.
Crown Agents
Study Method: On Site (at Client Location)
Location: Ethiopia
We are living in a 24-hour news world, where effective internal and external communications are essential to an organisation's success. Marketing and Communications professionals must constantly engage and interest internal stakeholders and the public over an ever-increasing range of platforms. They need both the strategic and practical operational skills to successfully navigate today’s...
Addis Ababa Chamber of Commerce
Study Method: On Site (at Client Location)
Location: Addis Ababa, Ethiopia
Crown Agents
Study Method: On Site (at Client Location)
Location: Ethiopia
Organisations can be damaged at warp speed in the age of social media. Reputations and brands that have been built over decades can be destroyed in a matter of hours over a multitude of media platforms.  The aim of this course  is to give you a thorough understanding of how to work with and influence the media to ensure your organisation’s reputation and profile is managed...
Crown Agents
Study Method: On Site (at Client Location)
Location: Ethiopia
This two-week programme combines: Busine s s W ritin g wit h Impact: 5 days W ritin g an d Delivering Speeches and Presentation s wit h Impact: 5 days  The art of rhetoric remains one of the most important modes of persuasion and influence, while written communications are often the basis for critical business decisions. The Writing and Presentations...
Crown Agents
Study Method: On Site (at Client Location)
Location: Ethiopia
This two-week programme combines:  Busine s s W ritin g wit h Impact: 5 days  W ritin g an d Delivering Speeches and  Presentation s wit h Impact: 5 days  The art of rhetoric remains one of the most important modes of persuasion and influence, while written communications are often the basis for critical business decisions. The Writing...
ARKI Leadership & Management Consulting Plc
Location: Addis Ababa, Ethiopia
Understand and practice clear, active and respectful communication. Learn and apply the various uses of feedback in achieving mutual understanding. Identify and manage defensive and supportive communication climates. Duration 8 hours (2 half-day sessions or a 1 day program). Delivery Method This is a facilitator-led program. The module has a...
Crown Agents
Study Method: On Site (at Client Location)
Location: Ethiopia
Even in the modern age, the art of rhetoric remains one of the most important modes of persuasion and influence.  The ability to write and deliver an impactful speech or presentation is a truly valuable skillset and one that will increase your confidence in all areas of professional life.  As this intensive and highly interactive one-week course proves, anyone can learn,...
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