Dolphins Group
Study Method: In Class
Location: Kenya, Kenya
Customer service determines the winners and losers. Are you presenting yourself with the professional polish that customers deserve and expect? How many opportunities are being missed or lost ; directly or indirectly due to your team image, customer service, dressing and etiquette shortfall? In this program you will learn how to; •    Stand head and shoulders above the...
Jethro-LMI
Study Method: In Class
Location: Addis Ababa, Ethiopia
Dolphins Group
Study Method: In Class
Location: Kenya, Kenya
eMarketing is more than social media… For any business in any field the E-Marketing Skills presents unlimited opportunities to improve services, find communication synergies and efficiency, conquer new markets, develop brands, build loyalty, excel at customer service, and grow profits and market share. Is your current e-Marketing strategy really adequate? What is eMarketing? eMarketing is...
International Leadership Institute - ILI
Study Method: In Class
Location: Addis Ababa, Ethiopia
The overall objective of the training is to provide participants with the capability to effectively analyze export and local market opportunities as well as conduct basic data analysis.
Dolphins Group
Study Method: In Class
Location: Kenya, Kenya
Indispensable guide to building successful sales relationships, trust and growth.. The competencies needed to win in the business of strategic sales have changed, meaning that the role of the average sales person must change as well. Today's salespeople require stronger business acumen, more acute understanding of the financial and business problems facing prospects, and more talent and...
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