Dolphins Group
Study Method: In Class
Location: Kenya, Kenya
Upcoming special In-depth Microsoft Excel and Business Data Analysis Training class for sales managers, data analysts, finance professionals and business analysts. Microsoft Excel is the world's most used business intelligence tool. Its knowledge is even compulsory for an MBA degree and the investment world depends greatly on it. This training is aimed at making you extremely good in...
Dolphins Group
Study Method: In Class
Location: Kenya, Kenya
Experienced administrative professionals can go beyond fundamental secretarial skills to higher-levels that explore proven ways to manage projects, work with teams and communicate effectively, delegate projects and offer management plus leadership capabilities.   Having covered the technical and administrative aspect of PA and office administrator from any earlier sessions or you are...
Dolphins Group
Study Method: In Class
Location: Kenya, Kenya
How to Spot, Manage and Prevent Money Laundering This training course teaches you how to implement systems to combat money laundering and terrorist financing. Course Overview All financial institutions are legally obliged to implement systems to combat money laundering and terrorist financing. At the same time, Auditors must ensure that the spirit and letter of the law is being strictly...
Dolphins Group
Study Method: In Class
Location: Kenya, Kenya
Customer service determines the winners and losers. Are you presenting yourself with the professional polish that customers deserve and expect? How many opportunities are being missed or lost ; directly or indirectly due to your team image, customer service, dressing and etiquette shortfall? In this program you will learn how to; •    Stand head and shoulders above the...
Dolphins Group
Study Method: In Class
Location: Kenya, Kenya
Training Course Description; “The uncreative mind can spot wrong answers, but it takes a very creative mind to spot wrong questions.” Anthony Jay As an employer, the most crucial skill one should posses is discerning how to pick the most qualified and efficient employee for the Job. The position and skill set might vary but the basic qualifications must be established to ensure maximum...
Dolphins Group
Study Method: In Class
Location: Kenya, Kenya
This course covers Records Management from the perspective of Records Managers, Administrators and all staff involved on records and data development, maintenance and management. The highly developed skills will enable you to manage your organization’s records through their complete lifecycle as well as understanding how to setup file plans and security. You will gain an understanding of the...
Dolphins Group
Study Method: In Class
Location: Kenya, Kenya
Course Overview Dealing with change and more importantly, the impact of change is a high priority for all organizations. This Change Management program trains senior managers to enhance their organizational management and ensure long-term success by initiating, leading and managing organizational change. Organizations need to develop a change management strategy to effectively deal with change....
Dolphins Group
Study Method: In Class
Location: Kenya, Kenya
Cash flow, Debt collection and Credit management is one of the key pillars for a successful business. It’s imperative to balance the finance side and the business generation activities; meaning you retain your customers while they pay for the dear services and products as per business terms. COURSE OUTLINE:     TECHNICAL AREAS IN CREDIT MANAGEMENT  •   ...
Dolphins Group
Study Method: In Class
Location: Kenya, Kenya
Building a competency in Procurement requires an investment in the development of staff skills, new processes and an exposure to the latest best practice. The purpose of this hands on program is to provide you with that competency by: Providing a detailed understanding of what procurement is Developing supplier management skills Accessing practical tools Each session covers an aspect of...
Dolphins Group
Study Method: In Class
Location: Kenya, Kenya
Building a competency in Procurement requires an investment in the development of staff skills, new processes and an exposure to the latest best practice. The purpose of this hands on program is to provide you with that competency by: Providing a detailed understanding of what procurement is Developing supplier management skills Accessing practical tools Each session covers an aspect of...

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