Course Description
This programme is for senior leaders who have a role in strategically shaping the future role of Government and improving the lives of citizens, through personalised, effective and modern public service delivery.
It’s not just about a set of tools and techniques, although many practical examples are used that can add real value. You will be shown how to work from outcomes to come up with the best solutions to meet citizens’ and community needs.
You will be challenged to think beyond your own perspective and to understand the vital role of behavioural insight in helping to get policy right, first time.
It will encourage you to think about improvement in terms of programmes and not just functional responsibility, and what it means to work at a community level to deliver solutions around real local issues and not just department priorities.
You will also examine the strengths and weaknesses of your unique leadership style and how it can be used to implement real change.
COURSE OBJECTIVES: On completion, you will be able to:
Special benefits of this course include:
Course Structure
KEY TOPICS:
Course Provider Contact
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