Customer Service Experience. Image and Business etiquette
(Course Id: 94040 | 538 Views)Posted00UNK
Customer service determines the winners and losers. Are you presenting yourself with the professional polish that customers deserve and expect?
How many opportunities are being missed or lost ; directly or indirectly due to your team image, customer service, dressing and etiquette shortfall?
In this program you will learn how to; • Stand head and shoulders above the competition • Exceed customer expectations and encourage repeat business • Increase business through word of mouth recommendations • Attract higher quality staff and improve staff retention • Create a look to suit the image of your organization to gain confidence... • Appreciate and apply proper grooming for success.. • Become persuasive communicators with customers both internal and external.. • Enhance best dressing and corporate culture.. • projecting a positive & lasting image.. • smart and acceptable casual wear for work.. • Make the best on Psychology of colors.. • Intergrate New and emerging customer service enhancement technologies • Use Online customer service management tools • Discover the Levels of Success in your Customer Service