These influential skills are instilled in participants through real-world scenarios; the concepts and methods learned are immediately usable in the workplace, leading to a greater retention of newly acquired skills, measurable project improvements, and the achievement of desired project results.
Consisting of 3 days comprehensive workshop, it emphasizes the successful planning and initiation phases of the project management discipline. In addition to providing technique-based competencies, the Practitioner Program teaches participants the "softer" skills as well, such as negotiation techniques, getting management buy-in and effectively working with others.
Target Audience: Those who want to understand project management skills and concepts and who must influence projects customers and other team members.
Pre-requisites: Their are no pre-requisites for this course.
At Course Completion: After completing this course, participants will be able to:
• Build a Work Breakdown Structure (WBS). • Use a network diagram to display a Project Evaluation and Review Technique (PERT) chart. • Use the Critical Path Method (CPM) in the network diagram to ensure the correct project duration. • Estimate and schedule project tasks. • Apply resources to a project plan. • Explore different personality types and learn how they affect project management. • Apply time-tested tools and techniques to actual projects. • Create and communicate a shared sense of purpose between the project team and stakeholders about your project. • Involve and engage key customers and use the views of others to create commitment and advance your project. • Prepare to make difficult requests and influence people with whom you do not have official power; for example, obtaining additional resources for your project. • Use a negotiation model that guarantees common understanding of the issue and creates accountability for and ownership of the final solution. Listen to and resolve stakeholders¡¦ concerns. • Use group facilitation skills to create a common reference point that includes the description of the business problem, where the project is going, how to actualise it, and stakeholder involvement at any given point in the project. • Identify key stakeholders for the project to understand their assumptions and expectations and to get them involved at the right time. • Negotiate agreements that get your project started correctly and keep it moving along.
An Overview of Project Management • The characteristics of a project. • Project management processes. • Project success and failure. • Critical success factors and components. • The effective project manager skills and characteristics. • Roles and responsibilities. • The time, cost, and scope target.
The People Side of Project Management • Understanding people. • Learn the use style models. • Flexing your style. • Understanding differences. • Communicating.
Planning the Project • The components of the plan. • Introduction to the case study. • The project charter. • The work plan. • The control plans. • The functions of a good project plan.
Work Breakdown Structure (Work Plans) • Defining the work to be done. • Creating the WBS demonstration of technique. • The WBS task and the work package. • Methods of subdivision. • Use of the WBS.
Scheduling • Schedule concepts and methods. • Network diagrams. • Precedence logic. • Estimate duration. • Create a network diagram demonstration of technique PERT/CPM. • Allocation of resources. • Gantt charts/histograms.
Risk Management • Evaluation of risk. • Identification, assessment, quantification, and contingency planning. • Risk consequences and contingencies. • A technique for planning for risk. • Cost/benefit/risk considerations.
Project Control • Measurement, evaluation, and quality control. • Prerequisites to effective control. • Key indicators. • Change management and control. • Progress reporting.
Project Completion • Management of project completion. • Post implementation.
How to Build Commitment and Accountability Through Effective Negotiation • Common deficiencies and problems with negotiating agreements. • Key elements in building commitment. • Negotiation principles. • 8-Step negotiation model/process/practice simulations.
Influence Through Selling Ideas • Initiating negotiations, promotion ideas, making difficult requests. • Participant application to real project situations.
Group Facilitation • Conceptualising and planning a successful facilitation. • Modified 8-Step negotiation model for groups. • Facilitation tips to jump start and advance discussion/ground rules for facilitators.
Process Start-Up Matrix • Components: scope facilitation, stakeholder map, and force field analysis. • Building a sense of project purpose/application to team building. • Responding to the project management process by using participants actual projects.
Scope Facilitation Technique • Group facilitation process gets people excited about change. • Builds commitment between team and stakeholders.
Stakeholder Mapping and Analysis • Identify those who can help advance the project. • Identify their assumptions and expectations about the project.
Force Field Analysis • Group facilitation process quickly uncovers the constraints, assumptions, and risks. • Create strategy to respond to barriers associated with your project.
The Art of Managing Resistance • Understand your role in resistance. • Respond to resistance by defining causes and create appropriate actions.