Course Description
This Modern Advanced Executive Secretaries And Pas course focuses on equipping you with the necessary professional skills required to do your job effectively, contributing to your own, your boss’s and your organization success. During this course you will work through a series of discussions, demonstrations and case studies that will enhance your learning experience and show in detail how to optimize your ‘best practice’ PA management skills.
Learning Outcomes
• Understand how your role as Executive Secretary, PA, Administrator or Office Manager contributes to organizational success
• Build an effective work team
• Plan and coordinate workflow and productivity
• Become a change champion and manage change effectively
• Interact with people in ways which reinforce positive working relationships
• Manage personal emotions and stress
• Manage conflict, difficult situations and people, with ease
• Deliver presentations to small groups with maximum effect
• Recruit, select and induct new staff who will work
effectively with your team
Who Should Attend
The course is suitable for administrative professionals in all industries who lend secretarial support or manage an office environment, or work as a personal assistant within the organisation, including:
•Office Managers
•Executive PAs
•Senior Office Administrators
•Management Secretaries
•Executive Secretaries
•Executive Assistants
•Senior Secretaries
•Department Co-ordinators
•Personal Assistants
•Office Administrators
•Project Managers and Secretaries
•Protocol officers
South Africa Tel: +27 11 025 9581 | USA Tel: +1 215-240-0803 | Mobile: +27 79 704 7851
Email: info@oseasonsevents.co.za | Address: Sunninghill Office Park, 12 Peltier Drive, Gaute
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