Welcomes visitors by greeting them, in person or on the telephone, answering or referring inquiries.
Respond to telephone inquires
Answer all incoming calls and handle caller’s inquiries.
Receive, direct and communicate telephone messages and fax messages
Correspondences and Documentation
Open and date stamp all general correspondence.
Draft correspondence in relation with Ethio-telecom
Distribute mails and newspapers to appropriate offices.
Maintain documentation of all mail services (Mail, DHL) correspondences and guests for reference
Maintain staff list with telephone number and make sure it is updated regularly
Maintain updated list of internet, fixed line telephone, mobile, 3G dongles list
Settle monthly bill of telephone and internet bills
Work Experience: Minimum of two years of relevant professional experience in front desk service, receptionist and preferable holding similar position in INGOs