Will spend approximately 20% of time in assigned partner’s head-office and or MOSS HQ working closely with staff at all levels and of the Financial Institution;
Spends remaining 80% of time travelling to agent sites and providing support and technical assistance
Act as the permanent liaison between MOSS HQ and partner’s head-office;
Monitor and report on the regional network (training, procedures, branding, equipment, compliance etc.)
Manage partner and client relationships (financial institution and agents) within assigned territory;
Partner support - responsible for all partner communications, conflict resolution, and compliance on deliverables and revenue;
Ensure that partners issues are dealt with an efficient manner, informing senior management of any problems that may arise;
Take necessary actions resulting in partner meeting targets;
Promote and grow market position in assigned territory;
Build M-BIRR brand awareness in territory;
Provide weekly input and status updates to line manager on all account activity;
Identify problems and propose solutions;
Perform Market intelligence and analyze competitor performance ;
Perform other related duties assigned by immediate supervisor.
Reports to: Business Development Manager
Job Requirement
Experience
4 years minimum sales or business development experience
Experience in the global marketplace is a plus
Education and training
Degree or higher in Business Administration, Marketing Management or related field of study
Required skills, knowledge & characteristics
For Oromiya region the candidate shall be fluent in Afan Oromo
Driver’s license
Fluency in written and oral English and Amharic is essential other language capability dependent on the region assigned.
Strong account management and sales skills
Strong skill in generating sales leads, prospecting, targeting and client recruitment
Excellent communications & interpersonal skills
Ability to deliver complex messages and training
Ability to deal at all levels
Attention to detail & accuracy
Strong multi tasker
High level of initiative
Dependability; to follow instructions as well as take responsibility for their actions and also keep commitments
Ability to treat people with respect under all circumstances, instil trust in others besides upholding the values of the Organisation
Ability to work well as part of a team- to exhibit objectivity and be open-minded towards the ideas and views of others, give as well as welcome feedback, contribute to building team spirit, aid others to succeed
Flexible and the ability to adapt to change, meet the changing demands of the work environment, any delays or other unexpected demands
Strong report writing and presentation skills
Computer literacy (MS Word, Excel, Power point etc.)
Excellent scheduling and time management skills
Highly motivated and self-starter
Demonstrated ability to increase productivity and continuously improve methods, approaches, and departmental contribution