1. Position: Specialist Data Center Facility
Required No.: 1 (One)
Duty Station: Addis Ababa
Reports to: Manager-IT Infrastructure Division
JOB PURPOSE
Maximize ECX’s network services uptime through maintenance of Data Center HVAC systems. The Data Centre Facility Technician is responsible for the operation, monitoring, trouble shooting and basic maintenance of HVAC equipment and electrical systems located within our Data Centers. These facilities are comprised of computer room air conditioning equipment, UPS equipment, Electronic Sensors, Data center doors, Datacenter distribution panels, Fire Extinguishers, Datacenter lighting and related.
SUMMARY OF MAJOR DUTIES AND RESPONSIBILITIES
· Ensure that the ECX Data Centers’ facilities are properly working, readily available and secured
· Analyze and determine appropriate layout of all equipment in data center and monitor and supervise all data center solutions.
· Assist the IT Infrastructure Division in installations and removal of data center hardware as per requirement.
· Perform installation and ensure effective layout of all tools in cabling industry as per industry practices.
· Coordinate with vendors and resource engineers and ensure effective completion of all installation hardware at various data centers.
· Oversees capacity planning, perform power audits and ensure appropriate supply of power to all equipment.
· Maintain access of data to data center and ensure appropriate filling of all column in access system.
· Manage all malfunctioning tape equipment and perform preventative and corrective maintenance on equipment to reduce outages.
· Supervise all equipment such as alarm system and firefighting tools.
· Maintain standards of service levels at all times, ensure response with timeframe and manage all available services.
· Participate on Data Center projects from initiation to full implementation as assigned by the immediate supervisor
· Administer all new device installations in Data Center rooms.
· Serve as mentor and coach to Associate Data Center facilities technicians
· Install new/rebuild/repair existing or new facilities systems as per timeline given by immediate supervisor;
· Available for emergency on-call and shift work including midnights, weekends
· Administer all issues concerning the data centers operation and health
· Maintain Data Center environment
· Perform Data Center security monitoring and ensure customers are following appropriate rules and regulations.
· Maintain adequate supply levels for Ethernet patch cables, power cables, power bars, and other tools etc.
· Establish and maintain all communication with vendors, contractors and service providers.
· Visually inspect all datacenter equipment daily
· Administer daily data center facilities check
· Administer weekly data center facilities audit
· Administer all visitors to the ECX Data Centers follow all health and safety regulation and protocols
· Maintenance of related electrical drawing documentation and projects
· Work directly with contractors until assignments are satisfactorily completed
· Quick and effective troubleshooting to diagnose mechanical and/or electrical system failures and working with contractors to quickly resolve or mitigate interruption in services
· Perform weekly generator testing
· Perform weekly power system audit
· Troubleshoot and report all various Data center facility systems to the immediate supervisor.
· Lead the Update and maintenance of mechanical and electrical drawing documentation of ECX Data Center facilities
· Administer all Work directly with contractors ,vendors and service companies until assignments are satisfactorily completed
· Provide Quick and effective troubleshooting to diagnose mechanical and/or electrical system failures and working with contractors to quickly resolve or mitigate interruption in services
· Participate on Data Center projects from initiation to full implementation as assigned by the immediate supervisor
· Create and/or provide feedback on Data Center procedures.
· Perform other related tasks as assigned by the immediate supervisor
BSc/MSc in Computer Science, Electrical, Electronic, Information Systems or related field and
· 4/2 years’ experience working with electrical / mechanical systems respectively
· Experience in data center operations is preferred.
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