JOB SUMMARY :
Informs clients on the services available at the clinic; Gives appointments and dates of specific services Registers clients and collects necessary fee for services; Keeps clients’ records and registry cards in orderly and retrievable order;
RESPONSIBILITIES &TASKS:
1. Informs clients on the services available at the clinic;
2. Gives appointments and dates of specific services
3. Registers client demographical data on Client Cards and registration book ;
4. Distribute the client cards to the service providers so that the Clients get the service;
5. Keeps clients’ records and registry cards in orderly and retrievable order;
6. Enter Client data/Information in the electronic system as per the data entry instructions/Guidelines;
7. Keep back up of client electronic data every week/Friday;
8. Ensue and respect confidentiality of client data;
9. Issue materials and supplies to use according to the organization's property managements policies and procedures.
10. Compiles service statistics as per the given indicators/reporting format of the association per day/week/month;
11. Prepares reports on service activities as per the Association’s rules and regulations;
12. Assists in the IEC and health education of clients at the clinic;
13. Performs other similar functions as required.
Education : College Diploma in ICT Diploma
Work Experience: 4 years after graduation, shall posses an extensive experiences in cusomer service data clerk or similar position
Place of work: AA Model SRH Clinic -AA