The Registration Assistant is a member of the Hitsats Field Unit and is supervised by the Field Officer in charge of Field Unit Hitsats. The Registration Assistant will however work closely with the Associate Protection Officer responsible for coordinating registration activities in Sub Office Shire.
The Registration Assistant is responsible for conducting individual registration, continuous registration activities, activities related to individual documentation, litigation interviews to inform registration data changes in addition to working closely with partners during the food distribution process. The Registration Assistant also liaises with protection staff and partners to ensure timely identification and referral of persons of concern for follow up on registration related queries. The Registration Assistant may also provide interpretation and/or translation services in cases for which s/he has the required language competencies.
Accountability
UNHCR's Registration Standard Operating Procedures (SOPs) are implemented in accordance with relevant UNHCR standards and policies.
Persons of concern have fair and transparent access to registration procedures.
Responsibility
Conduct individual registration interviews in accordance with existing SOPs and registration standards.
Respond to queries from asylum seekers and refugees regarding UNHCR's registration procedures, refugee rights and entitlements.
Maintain accurate and up-to date records and data related to all individually registratered persons.
Identify persons with specific needs during individual registration process and ensure timely referral for follow-up as required.
Collaborate with protection staff and/or partners in the delivery of assistance and programming, including provision of identity documentation.
Assist with interpretation when necessary and in cases with heightened sensitivity.
Perform other related duties as required.
Authority
Refer cases to other functional units within UNHCR and to implementing partners as appropriate.
Job Requirement
Essential Minimum Qualifications and Experience
Completion of secondary education preferably with post-secondary training or certificate in social science, statistics, mathematics, information technology or related fields.
Minimum 5 years of relevant job experience (3 years with post-secondary certificate/training).
Good computer skills.
Good mastery of the of English and Tigrigna languages
Desirable Qualifications & Competencies
Training in basic principles of international protection.
Experience in working with UNHCR ProGres software.