Success Factors:
Core Competencies include:
· Integrity and honesty: Is widely trusted; seen as a direct, truthful individual; presents truthful information in an appropriate and helpful manner; keeps confidences; admits mistakes; does not misrepresent himself or herself for personal gain.
· Team Work/ Relationships: Works co-operatively and flexibly with other members of the team with a full understanding of the role to be played as a team member and/or leader, to achieve a common goal. Ability to build and maintain effective relationships and networks.
· Learning attitude: Proactively takes advantage of opportunities to learn. Actively identifies new areas for learning; applies and shares new knowledge and skill appropriately.
· Diversity/Inclusiveness: Demonstrates an understanding and appreciation for diversity and supports diversity efforts. Interacts effectively with and inclusively with people of all races, cultures, ethnicities, backgrounds, religions, ages, and genders.
· Communication: Expresses ideas effectively in individual and group situations. Listens effectively; shares information, ideas and arguments; adjusts terminology, language and communication modes to the needs of the audience; ensures accurate understanding; acts in a way that facilitates open exchange of ideas and information; uses appropriate non-verbal communication.
· Decision making/Problem Solving: Is able to analyze situations, diagnose problems, identify the key issues, establish and evaluate alternative courses of action and produce a logical, practical and acceptable solution. Is able to make effective decisions on a day-to-day basis, taking ownership of decisions, demonstrating sound judgement in escalating issues where necessary.
· Results Oriented/ High Quality Deliverables: Stays focused on the efforts necessary to achieve quality results consistent with programmatic or departmental goals. Demonstrates the ability to achieve effective results; works persistently to overcome obstacles to goal achievement. Accomplishes tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks.
· Planning & Time Management: Establishes a course of action for self and/or others to accomplish a specific goal. Effectively plans, schedules, prioritizes and controls activities; identifies, integrates and orchestrates resources (people, material, information, budget, and/or time) to accomplish goals. Prioritizes work according to the program or department’s goals, not just own job responsibilities; manages own time effectively.
· Business Acumen: The ability to use information, ask the right questions and take decisions that make an impact on the overall business performance.
Job Specific/Technical Competencies include:
Identify coffee processing clients and provide them with technical support in the following areas:
· Strengthening the sustainable coffee business practices of 8-10 processing units by providing training and day to day support.
· Monitor clients’ compliance with TNS Sustainability Standards and other private standards [e.g., 4C, etc.,] and jointly develop action plans to improve compliance.
· Maintain relationships with other TNS field level teams and local stakeholders, and leads clients.
· Monitor Coffee processing operations including Volume/quality and traceability.
· Conduct audits to assess compliance and give feedback to clients, updating their action plan.
· Participate in regular team meeting.
· Submit weekly field reports to project manager and support impact monitoring and evaluation activities.
· Work closely with woreda level government agencies, and participate in industry initiatives and partnerships with key stakeholders on issues that promote the mission of TechnoServe’s coffee program.
· Perform other duties as assigned by Project Manager.
· Bachelor’s degree in a relevant field – business, agriculture, the sciences, economics, etc.
· At least 5-7 years of experience of which 3 years in private sector – in one or more of the following areas: coffee processing or agronomy, agri-business, business administration, cooperative management, SME development, agriculture, training or extension, or finance, is preferred.
· Strong interpersonal and cross-cultural skills.
· Willingness to spend significant time in rural areas.
· Excellent English oral & written presentation skills.
· Computer literacy
· Motor bicycle riding license is a must. Ability and willingness to ride a motor bicycle is also a must.
Preferred Skills and capabilities
· Knowledge of Oromiffaa language is preferred