Internal & External Vacancy Announcement
JOB TITLE: Knowledge Management & Learning Specialist
REPORTS TO: MEL Director
LOCATIONS: Addis Ababa
FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in Health, Education, Nutrition, Environment, Economic Development, Civil Society, Gender, Youth, Research and Technology– creating a unique mix of capabilities to address today’s interrelated development challenges. FHI 360 serves more than 60 countries, all 50 U.S. states and all U.S. territories. For the USAID funded project focusing on highly vulnerable children in Ethiopia, FHI 360 seeks to recruit a Knowledge & Learning Specialist to be based in Addis Ababa
Job Summary/Background:
The Knowledge Management and Learning (KML) Specialist together the Monitoring, Evaluation and Learning (ME&L) team of CVC Activity will have a key role in leading and promoting reflective practices within the project and FHI 360 Ethiopia; timely documenting of lessons, and best practices; and proper dissemination of acquired institutional knowledge among Local Implementing Partners, strategic partners, FHI 360 staff, donors and other stakeholders.
The attributes required to be successful as a Knowledge Management and Learning Specialist include being an excellent writer, extremely efficient, organized, detail-oriented, curious about new information and resourceful. The position requires the ability to complete assigned tasks in a timely manner.
Job Responsibilities:
1. Knowledge management and information exchange
· Develop and implement a knowledge management (KM) vision and approach to facilitate exchange among CVC Activity staff, HQ, regional and country program based staff working in health and social services that reflects the industry standard in quality KM and information exchange.
· Maximize the use of existing systems information sharing and use.
· Closely work with CVC team in general and ME&L team in particular in establishing simple easy to maintain knowledge management and documentation systems.
· Conduct regular evaluations of internal knowledge sharing platforms for improve quality and utility.
· Support knowledge exchange across sectors, programs, regions and country programs working on similar issues.
· Develop and implement systems to identify and track relevant internal groups, documents and reports.
· Maintain an up-to-date list of conferences where CVC should showcase its work from the health, social services and education fields.
· Promote reflective practices within CVC and its partners by producing project summary, extracting lessons, preparing feed-backs on project progresses, etc. and share using the available meanness like posting in the website, presenting in staff meetings, etc.
2. External and internal communications and reporting
· Ensure fact sheets, capacity statements, thematic briefs, performance references, project innovation sheets are up-to-date and readily accessible, including beneficiary numbers.
· In collaboration with STAs/TAs, lead the documentation and dissemination of materials describing strategic projects and promising practices including identifying the theme, coordination with regions/country programs, collecting the materials, editing and publication.
· Serve as primary lead for reporting ensuring quarterly, semi-annual and annual strategy reports, and other reports
· Provide content, input and writing/editing support for team presentations, website content, etc.
· Identify opportunities for and develop internal communications as requested by Directors that facilitates knowledge exchange and program quality.
· Support the planning and preparation for internal and external meetings, trainings and conferences.
· Assist with note taking.
Qualifications:
· Masters/Bachelor’s degree in a relevant field (e.g. public health, social work, knowledge management, Language and Literature, communications, Journalism, and project management) with at least two to five years of experience which includes one year of relevant field-based experience.
· 2 to 5 years’ similar experience in a similar position
Personal/Professional Characteristics, Knowledge, Skills and Abilities:
· Detail oriented and self-motivated.
· Excellent written and verbal communication skills in English with the ability to write for technical and lay audiences.
· Excellent organizational and planning skills.
· Proven ability to conduct searches using academic databases and the Internet.
· Ability to compile information and develop succinct summaries.
· Ability to maintain a timeline and able to work under pressure.
· Strong teamwork, coordination, interpersonal and negotiating skills.
· Proficiency in Microsoft Office programs.