Internal/ External Vacancy Announcement – Re-advertisement
INTRODUCTION
Save the Children is an exciting and dynamic organization that follows a holistic approach to achieve more for children and use its resources in an efficient and sustainable way. In every programming we aim to achieve results at scale, build partnership to influence others and increase our impact; look for innovate solutions to the problems children faces, campaign for better practice and ensure that Children’s voices are heard.
Save the Children is an organization for talented people with different backgrounds and perspectives. We are proud that our people are representative of the children we work with and we thrive on our diversity. We are an equal opportunity organization dedicated to our core values of Accountability, Ambition, Collaboration, Creativity and Integrity. Our culture is embedded in these values, along with a strong commitment to our Child Safeguarding Protocol, ensuring that all representatives of Save the Children demonstrate the highest standards of behaviour towards children both in their private and professional lives.
Save the Children offers sound employment conditions with opportunities for personal growth and development. If you are interested to work in an organization that is determined to achieve dramatic change for the most vulnerable children, we encourage you to look through the job profile below.
Job Title | IT Support Officer |
Code | 0131 |
Place of Work | Addis Ababa |
Programme/Unit | IT |
Monthly Salary in ETB | As per the organization scale |
No. of Positions | 1(One) |
Length of Contract | One year with possibility of extension. |
JOB SUMMARY.
Provides technical support for all Save the Children - Ethiopia country office and impact area offices with all available or projected computer applications and administer; maintains and ensures the proper functionality of existing network based and standalone systems using strategic mechanism within the framework of the agency IT Policy and standardization.
KEY AREAS OF ACCOUNTABILITY:
· Prepares annual plan of action for the task he/she is responsible;
· Conducts formal training for staffs on selected IT areas;
· Conducts orientation for new staffs;
· Visits selected impact area for making preventive maintenance and assesses and fixes their problems;
· Assists in carrying out full system backup;
· Assists in administering, maintaining and ensuring the smooth operations and functionality of network based systems;
· Provides assistance and support for both network based and standalone computer systems for office staffs;
· Diagnoses, troubleshoots and fixes computers, printers, scanners, etc.
· Provides technical consultancy for all IT procurement related item;
· Takes part in all system development phases and assists in developing and implementing in house software to automate different manual activities in the agency;
· Develops and maintains any necessary documentation related to the IT systems administration or managements;
· Conducts research in variety of IT topics, as needed, and develops related summaries and reference materials;
· Maintains the inventory of all IT systems related items and plans to replace those below minimum requirement;
· Performs other related tasks as required.
MINIMUM QUALIFICATIONS AND EXPERIENCE REQUIRED.
· Bachelor Degree in relevant field.
· Microsoft Windows Server Administration Certificate has an added advantage.
Work Experience Required.
· 4 years, out of which 2 years directly related to support activity.
Skills/Ability Required
· Problem solving skill.
· Having excellent experience with LAN, Windows Server Environment; Windows Server Network infrastructure technologies (TCP/IP, DNS, DHCP).
· Having proven knowledge in supporting basic computer applications like MS Word, MS Excel, MS Power Point, MS Access, E-mail;
· Having excellent proficiency in spoken and written English with strong interpersonal skills and demonstrated ability to work effectively in team situations;
· Have commitment to work longer hours/weekends or on remote field visits whenever needed.
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