· Maintenance of all computers and peripheral devices
· Network and server management
· PABX and biometric clocking machine
· Software updates
· DIMSSA support and liaison
· On site server management
· Providing support to all company sites in Addis Ababa. Dukem/Debre Zeit and Adami Tulu
Communications and Working Relationships:
· Respect and mutual accountability to all employees
· Excellent communication with all stakeholders
Internal
· Being a team player
· Working well with management
External
· Working well with suppliers of IT hardware and software
· Building strong relationships
Knowledge, Skills, and Behaviours Required to Achieve Role’s Objectives:
Knowledge
· Excellent network security expertise
· A vast experience of third party applications
· Detailed knowledge of Microsoft office packages
· Set up of new and existing laptops and desktops
Educational Requirements
· Microsoft Certified
· Networking Qualification
· ITIL V3 Certified
Behaviors
· Espouse and uphold the “Verde Value System” ensuring they become inculcated into the culture of your department
· Be a self-starter and self-motivated to achieve company results
· Good leadership
· Establishing and maintain good discipline
· Training staff
· Encouraging and fostering the building of relationships between team members in your team as well as inter team relationships.
· Effective delegation within your team.
Self-awareness
· Behaves consistently and with honesty and integrity in approach to work and decision-making.