Information Technology Officer - Neglected Tropical Disease (NTD), Ethiopia
RTI International is an international, independent not-for-profit organization dedicated to improving the human condition by turning knowledge into practice. With a worldwide staff of more than 4,000 people, RTI offers innovative research and development and a full spectrum of multidisciplinary services that meet the highest standards of professional performance.
RTI NTD projects support and expand Neglected Tropical Disease (NTD) control and elimination in priority countries and will further the development of evidence-based policies and standards globally. Morbidity Management and Disability Prevention (MMDP) is a five-year cooperative agreement through which RTI supports and expands NTD control and elimination in priority countries and will further the development of evidence-based policies and standards globally. MMDP focuses on lymphatic filariasis and trachoma. To learn more about MMDP please visit: http://www.mmdpproject.org
Position Summary:
The IT Specialist will perform IT related duties in support of the Ethiopia Envision team. She/he will be responsible for supporting PCs (Windows 7, Windows 10, Mac OS/ Microsoft Office 2013/ Office 2016) and Windows 2008 / 2012 server, ensuring proper maintenance and backups, setting up, maintaining, and supporting the IT and network infrastructure including additional project offices. Assist with technical specifications, budget, and forecast the IT requirements for the offices and coordinate the procurement for the same, maintain proper inventory of IT equipment for the project offices, provide first tier support and end user training on hardware and software usage, perform user acceptance testing and deployment support, among other tasks.
Duties and Responsibilities:
Minimum Qualification and Experience:
Skills and Abilities:
Expectations for Support
He/she is expected to work during normal business hours though there may be some occasions where his/her supervision and/or assistance will be needed outside of standard working hours. To the greatest extent possible this need will be communicated to him/her in advance and personal obligations will be respected and honored as much as possible. Flexibility and willingness to help meet critical project timelines and deliverables is considered important.