You will...
Facilitate interactions with customers in a way that is in accordance with the Company's service delivery strategy. Establish rapport and promote effective relationships. You will be responsible for accurately and confidently handling customer inquiries. You are expected to relate to the customer and seize the opportunity to demonstrate favorable image of the G2G and its brands and divisions through effective use of soft skills (including active listening and problem solving skills), professional communications and internal/external customer interactions. You are expected to exercise sound judgment within the scope of your duties, and acts in the best interest of both the customer and G2G.
Your Core Responsibilities would include: