· Solid understanding of a wide range of A/V technologies, including control systems, video conferencing, audio conferencing, cameras, microphones (wireless and handheld), projectors, and other electronics related to the role
· diagnose system problems within our A/V integrated systems
· Familiarized with netlinx and CoCon control programs, touch panels and digital signal processors
· Perform routine maintenance and problem diagnosis for projectors, microphones, speakers, amplifiers, DSPs, and Displays
· Responsible for identifying defective or failed equipment and take ownership to resolution
· Accountable to provide sound problem determination and resolution, document methodologies, thorough knowledge of voice/data network management, execute hardware and software installations, and performance tuning and recovery
· Proven ability to provide clear and consistent documentation
· Provide clear, consistent, and accurate documentation and operation manuals
· Maintain understanding of current and new technology in the A/V industry
· Work with vendors in helping to resolve audio visual related issues that affect equipment availability as well as new sites and collaborative rooms
· Responsible for performing routine maintenance check of AV systems and devices
· Provide analysis and technical solutions to a variety of problems that are routinely encountered under normal activities
·Drive the creation and enhancement of all onsite documentation (including Standard Operating Procedures (SOP) and Collaborative Room handbooks) ensure documentation processes and procedures are maintained in accordance with team requirements
·Build and maintain positive relationships with customers and all internal departments to deliver a high level of service
. Managing a team of ELV engineers proficient in ELV systems and on-site building practices.
.Responsible for the IT, Telecom, ELV, Electronic Security and Fire Alarm systems design contents as assigned together with its follow-up for Authorities and Client's approval.
.Responsible for regular site visits to ensure installation standard is satisfactory.Qualifications:
B.Sc. Degree in Electrical
. At list 2 (TWO) years of working experience as an AV-ELV Broadcast Engineer
· Experience in AV Support (Camera, Speaker, conference systems, delegate microphone, projector, digital signal processor, wireless devices etc.) and working in a technical support environment.
· Experience working with audio visual and solutions such CoCon, Netlinx and strongly works in different conference halls.
· Basic IT knowledge,
· Strong analytical, problem solving skills; ability to prioritize and effectively execute tasks while maintaining accuracy and attention to detail
· Experience with troubleshooting basic level audio visual
· Experience with Cisco ,Encoders/decoders, cameras and bridges
· Experience supporting video/webcast/live stream over LAN and WLAN networks
· Troubleshooting network load and bandwidth issues related to conference system
· Technical proficiency with the Windows
· Having broadcast or IT experience
· Knowledge of IP and analogue CCTV Systems;
· Expert knowledge of applicable codes and regulations
· Proficient with the use of Microsoft PowerPoint