Amref Health Africa is an African-led international health development organization headquartered in Nairobi, Kenya. Founded in 1957 as the Flying Doctors of East Africa to bring critical health services to remote communities, Amref Health Africa envision to bringing lasting health change for Africain more than 30 countries across the continent. With a focus on women and children, the organization strives to overcome the most critical health challenges facing the continent: maternal and child health, HIV & TB, malaria, water and sanitation and health systems strengthening. Amref Health Africa in Ethiopia has been working in Ethiopia since 2002 in close collaboration with the Federal Ministry of Health implementing a range of projects in maternal, neonatal and child health, reproductive health, health systems strengthening, health workforce development, water and sanitation, HIV/AIDS and non-communicable diseases across the country, supported by a wide range of multilateral and bilateral donors, corporates and foundations.
Amref Health Africa would like to recruit Receptionist/Administrative Assistant based in Addis Ababa (Country Office) and report to HR and Administration Manager.
JOB SUMMARY
The Receptionist/Administrative Assistant serve as Amref health Africa’s front line of contact with visitors, staff and customers at the country Office; represent maintain the image of Amref health Africa.
Duties and Responsibilities:
- Provide administrative as well as clerical service; maintain the image of Amref health Africa through timely and appropriate processing of the below;
o Flight Ticket booking and confirmations;
o Filing incoming and outgoing letters;
o Organizational stamp seal management; keeping record of letter dispatched;
o Assist regional admin related support requested to Country Office.
- Receive call, courteously handle callers and visitors, and immediately direct to the respective departments;
- Ensure timely collection, prompt distribution, and dispatch of incoming and outgoing letters;
- Maintain and update files and search and identify the required incoming mails to obtain the requested information;
- External visitor management : Handle clients/visitors, schedules appointments, coordinate logistic requests (including Hotel reservation and payment);
- Participate in the preparation of Amref health Africa’s special events;
- Maintain sufficient stock of toners, paper and other office supplies for the use of the Country director office;
- Ensure proper operation/functioning of and machines such as photocopier, printer, scanner, fax machine, telephone and computer (Microsoft office);
- Disseminate information accurately and immediately;
- Secure organized reception area at all times;
- Maintain organized and accessible filing at all times;
- Maintain cooperation among support staff at all times;
- Perform other related tasks as assigned by the immediate supervisor.
Required Education and Experience:
- BA degree /Diploma in Secretarial Science and Office Management, or related field;
- Minimum Two years for BA degree and 4 years for Diploma holder.
- Work experience in Hotel industry as a receptionist or relevant field is desired;
- Effective communication skills: good interpersonal skills;
- Exhibit the highest level of professionalism at the reception;
- Excellent customer handling skill, responsive to internal and external customers;
- Demonstrates ability to maintain confidentiality.