The Senior Registration Assistant is a member of the Registration team. The Senior Registration Assistant is responsible for supporting all activities related to registration, which may also include functions related to reception, filing and data management. The incumbent provides counselling to, and responds to queries from, asylum seekers and refugees regarding UNHCR's registration procedures and their rights and entitlements. S/he liaises closely with protection staff and partners to ensure timely identification and referral of persons of concern for protection follow up. The Senior Registration Assistant may assist in compiling and analysing information related to registration activities in the operation. The Senior Registration Assistant may provide interpretation and/or translation services in cases for which s/he has the required language competencies.
Accountability
UNHCR's Registration Standard Operating Procedures (SOPs) are implemented in accordance with relevant UNHCR standards and policies.
Persons of concern have fair and transparent access to registration procedures.
Responsibility
Assist in the implementation of registration strategies and methodologies for populations of concern.
Conduct registration interviews when required in accordance with registration standards and guidance.
Provide counselling to, and responds to queries from, asylum seekers and refugees regarding UNHCR's registration procedures and their rights and entitlements.
Maintain accurate and up-to date records and data related to all individual registration cases.
Identify persons with specific needs and ensure timely referral to protection follow-up as required.
Collaborate with protection staff and/or partners in the delivery of assistance and programming, including provision of identity and entitlement documentation.
Draft correspondence and reports relating to registration activities in the operation, when required
Provide statistics and draft reports related to registration data, as requested.
Act as interpreter and translator when needed.
Perform other related duties as required.
Authority
Refer cases to other units within the office and to implementing partners as necessary.
Draft and submit reports and statistics related to registration.
Job Requirement
Essential Minimum Qualifications and Experience
Completion of the Secondary Education with post-secondary training/certificate in Social science, Statistics, Mathematics, Information Technology, or related fields.
Minimum 5 years of relevant job experience.
Good computer skills, particularly in data management.
Excellent knowledge of English and local language.
Desirable Qualifications & Competencies
Training in basic principles of international protection.
Experience in working with UNHCR proGres software.