Vacancy No: | IOM-SVN/0070/2018 |
Position Title: | ICT Assistant |
Duty Station: | Addis Ababa |
Classification: | G-5 |
Type of Appointment: | SVN, SIx months with possibility of extension |
Estimated start date: | As soon as possible |
Closing Date: | 02.08.2018 |
Organizational Background
Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
IOM is committed to a diverse and inclusive environment. Internal and external candidates are eligible to apply to this vacancy.
Context and Scope of the Position
Under the programmatic supervision of the Family Assistance Program (FAP) Project Coordinator, technical supervision of the project ICT officer, and the direct supervision of National Project Officer (FAP),the successful candidate will be based in Addis Ababa and will be primarily responsible for the management and support of the ICT infrastructure and application system implementation for the FAP in Addis Ababa.
Core Functions / Responsibilities:
The successful candidate will specifically undertake:
1. Responsible for internal coordination of all ICT/IS related activities in support of the Family Assistance Program to be established in Addis Ababa;
2. Ensure that all ICT/IS related requests are addressed in a timely and accurate manner, while efficiently allocating resources and support where required;
3. Provide support to the IOM FAP networking in planning for necessary systems upgrades and ICT infrastructure changes and the IT requirements of the donor, install systems, network components and software;
4. Assist in data and information processing, analysis in regards to the production of statistics/reports/publishing materials related to the FAP, support further integration of technological solutions to continually improve the effectiveness and efficiency of the systems in place;
5. Ensure to apply IOM ICT Standards & guidelines, policies and data protection principles,
6. Develop and implement when necessary, ICT training, to include training on the IOM software platform and set-up requirements, to all IOM FAP end users to ensure productive use of system, IT and telecommunications resources;
7. Ensure the required performance and stability of network services and servers (Application System and Databases, Appointment System, LAN, WAN, Messaging, Internet connectivity, etc.), to prevent and minimize downtime or service interruptions. Ensure daily monitoring and adequate completion of backups and project ICT inventory;
8. Assist in the creation of reports, statistical tables, analysis of data, graphics and publishing of information about IOM activities in a simple, readable and attractive format;
9. Liaise with the local ICT service providers and vendors for the adequate and timely provision of supplies and services in coordination with the mission procurement;
10. Maintain and ensure confidentiality of all FAP-related matters, in accordance with guidelines and instructions.
11. Report timely to the project ICT officer all ICT operations, challenges, and take active steps to mitigate fraud and malfeasance, and to monitor the integrity of records containing individual data.
12. Perform any other duties as may be assigned.
Required Qualifications and Experience
Education
Professional Experience
· Five years for Bachelor Degree holders and seven years for candidates holding diploma of relevant experience in designing, developing, implementing or administering information systems and end-user support, including web-based database applications and thin-client Web-based applications;
· Demonstrated proficiency with Microsoft Office applications, including Excel, PowerPoint, Word and Publisher;
· Previous work experience in international organizations and service industry companies would be an advantage.
Languages
Competencies
The incumbent is expected to demonstrate the following behavioural and technical competencies
Behavioural
· Accountability – takes responsibility for action and manages constructive criticisms
· Client Orientation – works effectively well with clients and stakeholders
· Continuous Learning – promotes continuous learning for self and others
· Communication – listens and communicates clearly, adapting delivery to the audience
· Creativity and Initiative – actively seeks new ways of improving programmes or services
· Leadership and Negotiation – develops effective partnerships with internal and external stakeholders;
· Performance Management – identify ways and implement actions to improve performance of self and others.
· Planning and Organizing - plans work, anticipates risks, and sets goals within area of responsibility;
· Professionalism - displays mastery of subject matter
· Teamwork – contributes to a collegial team environment; incorporates gender related needs, perspectives, concerns and promotes equal gender participation.
· Technological Awareness - displays awareness of relevant technological solutions;
· Resource Mobilization - works with internal and external stakeholders to meet resource needs of IOM.
Other
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
Appointment will be subject to certification that the candidate is medically fit for appointment and verification of residency, visa and authorizations by the concerned Government, where applicable.
Only candidates residing in either the country of the duty station or from a location in a neighbouring country that is within commuting distance of the duty station will be considered. In all cases, a prerequisite for taking up the position is legal residency in the country of the duty station, or in the neighbouring country located within commuting distance, and work permit, as applicable.