Humentum is a global nonprofit/charity focused on advancing operational excellence for social good. We build the capacity of staff at international development and relief organizations to address the operational challenges they face while working toward their missions. Humentum was created from the merger of three well-established organizations: Mango, a UK-registered charity and social enterprise that specializes in financial management; InsideNGO, a Washington, DC-based member association of international non-governmental organizations; and LINGOs, a virtual not-for-profit capacity building organization specializing in eLearning. Learn more about us here: www.humentum.org.
The learning delivery operations team works across Humentum to provide support to all learning delivery. Our focus is to ensure efficient, high quality, customer-service oriented operations that delivers on our Learning Promise. We work with events that include, but are not limited to, face-to-face training, online training, client-contracted training, and conferences.
Working as a core member of the learning delivery operations team, this role will work with the wider learning team, as well as the alliances and advocacy team on a regular basis. The Registration Manager is responsible for the development and execution of effective and customer-centered lead nurturing, registration, and onboarding processes for participants in all Humentum learning events, face to face, and online.
Accountable for accessible and customer-centered event registrations
Support the meeting of event targets
Manage conference registrations
General Registration Duties
Other
Job-Related Information
This role is home based and part of a wider global team who all work remotely, you will need to work independently and as well as a part of the team to achieve team-based targets.
Qualifications and Desired Experience
Skills and Attributes