1.Use itel products normally,and feed back issues according to thest 6 modules. 2.According to the work schedule,please finish the User Experience test in time,for example taking pointed scenes photos.
User Research
1.According to itel research requests,please complete survey online and offline. 2.Online,share the survey link to whats app group,guide fans to fill in questionnaires. 3.Offline,go outside to ask people fill in questionnaires,give them gifts when they finish it.
Product feedback
1.We will give you itel mobile phones,please feed back issues according to the templete when problems appear. 2.If there are any good ideas to improve product experience,please feed back to RD 3.Collect itel users feedback issues from after sales,also need to according to the issues recording templete. 4.If it possible,please turn on MTKlogs and catch them when problems happen.
Feedback issues retesting
1.When customers feed back issues,except recording issues scenarios,we need to retest and reproduce problems with our test mobile phones. 2.If it possible,please catch MTKlogs when problems happen.
Products popularization
1.Use and know itel products well,understand the exellent functions that will make phones fluent,and popularize to our users. 2.Guide them to use the good functions,users spread to others will be better.
Job Requirement
Academic qualification
Bachelor degree in Sales , Marketing and/or Management ,business filed and computer science
Additional qualifications
Proficiency in English, both writing and speaking is essential
Ability to work in team
Excellent communication and negotiation skills
Self-motivated, result-oriented outlook and well-organized work ethic
Sales promotion and assessment skills
Experience: Minimum of 1 years’ experience in related fields