Greeting patients and visitors in a courteous and helpful manner
Comply with all applicable Cash Handling Policies and Procedures
Access necessary information from the fee schedule to determine appropriate fees based on service codes in order to collect appropriate revenue
Implement respective corporate credit policies
Collect fees
Generate receipts for every clients
Capture and populate data in the cash register and electronic medical record system
Notify management and ERCA when the cash register breaks
Safe keep all manual invoices including Cash Sales invoices
Prepare daily cash revenue for collection and deposit to the bank nightly
Responsible for the maintenance and security of all patient records;
Resolving complaints and service issues;
Answering incoming telephone lines and calling patients when needed
Follow appropriate patients registration/check-in and check-out policies and procedures- which include pulling charts and completing appropriate paperwork;
Exhibit personal leadership, take initiative,
Promote good working relationships with all staff working within and in support of the service, promote team spirit,
Communicate effectively with all staff within areas of responsibility to ensure they feel informed, involved and have an opportunity to usefully contribute to the development of the service and