Job title: Information Technology Manager
Accountable to: Chief Operating Officer
Department: Information Technology Services
Position Summary:
Pick Pick Taxi Plc, is actively recruiting for an Information Technology Manager. This position is responsible for day to day management of the IT environment, including the coordination and oversight of activities relating to system development and/or equipment. The IT Manager is responsible for leading IT projects efficiently and effectively and supporting the company’s users with company communication and IT infrastructure and systems.
Essential Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform the following:
Ø Manage all aspects of the implementation and operation of information and functional systems for the organization, including software applications, network, phone systems and end-user computers
Ø Manage multiple hosted systems
Ø Manage communications and working relationships between IT and other departments within the organization as well as multiple outside IT service providers
Ø Provide help desk and technical services assistance to on-site and remote employees
Ø Provide technical support for external communication strategy via website support and maintenance, publication software, and maintaining corporate presentation standards
Ø Design, develop, implement, and coordinate policies and procedures for all areas of information technology to assure data accuracy, security, legal and regulatory compliance; assure compliance with Standard Operating Procedures (SOPs).
Ø Implement, maintain, and ensure maximum uptime for telephone and audiovisual systems
Ø Ensure security of information technology assets, data, network access, and backup systems and supervise agreed audits to verify the security of internal and external systems
Ø Act in alignment with user needs and system functionality to contribute to organizational growth
Ø Collaborate with internal stakeholders to develop and maintain an IT roadmap (R&D through Commercialization)
Ø Manage annual IT budget and ensure cost effectiveness
Ø Develop requirements, outlines, budgets, and schedules for information technology projects
Ø Oversee all phases of projects from conception to completion
Ø Serve as the technical lead or project manager for system implementation projects
Ø Bring consistency to project execution and life cycle management of systems
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education/Experience: The ideal candidate will offer:
v BS in Computer Science, MIS or similar field
v Proven working experience as an IT manager or relevant experience
v 5 years and above experience
Knowledge, Skills and Abilities:
v Excellent knowledge of information technology general controls, data and cyber security, computer hardware/software systems,
v Direct experience with and managing systems
v Demonstrated experience leading and/or managing IT projects
v Understanding and experience with managing data network and telecommunications systems
v Understanding and experience with managing IT infrastructure including systems, personal computing, help desk, servers, and printers
v Ability to effectively communicate technology, infrastructure and process needs and requirements with all personnel levels; oral and written communication
Work Environment:
This is a high growth, fast paced organization. The ability to be productive and successful in an intense work environment is critical.