Job Title: ICLA Officer (National Position)
Reporting to: ICLA Project Coordinator
Job Based at: Bule Hora with frequent travel to the field sites
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All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.
Roles & Responsibilities:
The purpose of the officer position is to assist with day-to-day implementation of the Information, Counselling, and Legal Assistance (ICLA) programme.
Generic responsibilities
Specific responsibilities
Qualifications and Competences:
Generic professional competencies:
· Strong communication, interpersonal, analytical and negotiation skills
Context/ Specific skills, knowledge and experience:
· Some experience in working with government authorities and vulnerable beneficiaries
· Protection work experience with an INGO is an asset
· Proven skills and experience in case management and conflict resolution
· Advanced computer skills, especially in Word, Excel, Power Point and Outlook
· Fluency in written and spoken English, Amharic, and Oromifa or Gedofa.
Personal Qualities:
· Diplomatic
· Ability to work under pressure and with limited supervision in a challenging environment
· Pro-active, goal-oriented and results driven
· Flexible and creative
· Excellent communication skills
· A sense of humor