Background:Founded in 2002 by President William J. Clinton and Ira Magaziner, the Clinton Health Access Initiative (CHAI) is a global health organization committed to strengthening integrated health systems around the world and expanding access to care and treatment for HIV/AIDS, malaria and other illnesses. CHAI’s solution-oriented approach focuses on improving market dynamics for medicines and diagnostics; lowering prices for treatment; accelerating access to lifesaving technologies; and helping governments build the capacity required for delivering high-quality health services. CHAI does not operate stand-alone programs, nor does it build parallel health systems. Rather, CHAI works at the invitation and in support of governments.
CHAI is currently operating in Ethiopia carrying out a wide range of programs to support the Ministry of Health and Ethiopia Health Insurance Agency in improving access to and improving the quality of health services. As one of CHAI’s largest field offices with more than 160 staff, the Ethiopia Office operates programs across: maternal, newborn and child health; HIV/AIDS; Cancer, vaccines, Labs, HRH, Child Survival and health financing. The health financing program aims to transform how the health system is financed to substantially and sustainably increase access to services, beginning with essential services for those most in need.
Project Description
As part of its commitment to reducing the financial burden of accessing health services for the population, Ethiopia began piloting Community Based Health Insurance (CBHI) in 2010/11 in 13 woredas. To-date, this health insurance model has been rapidly scaled up by the government to 522 schemes (of which 360 are active), towards a 2020 target of reaching 80% of the eligible population in 80% of the woredas in the county. Despite the rapid proliferation of CBHI schemes across the country, the current model of CBHI faces specific challenges that need to be addressed before a full national scale-up is realized.
In partnership with the Ethiopian Health Insurance Agency (EHIA), CHAI is currently conducting a series of activities to diagnose these challenges. This diagnostic work will include the development of proposed solutions for addressing any identified challenges, gaps or policies or structures that need to be improved or reformed. These solutions will address challenges related to enrollment and revenue collection, pooling, purchasing benefits package and governance. The implementation of these solutions will be carried out jointly by EHIA and CHAI over the next two years.
To support the implementation of these solutions, CHAI is seeking a highly motivated individual with outstanding technical capabilities to provide technical assistance in health insurance scale-up at the federal and regional levels. This individual will be based at Communication Directorate of the EHIA headquarters office, reports to Director of Communication and oversees the implementation of the solutions across multiple regions. He/she will coordinate with regional scale-up activities within the EHIA and across other government ministries or departments, where necessary.
Duration of contract: one year
REPORTS TO: HF, Senior Technical Adviser
Key roles and responsibilities:
· Support development of National Health Insurance Communication Strategy and facilitate stakeholder participation in the strategy development
· Support and facilitate the development of health insurance communication plans for both community based health insurance (CBHI) and social health insurance (SHI) schemes
· Support implementation of communication work plan at federal, regional and district levels
· Provide technical guidance for targeted and public communication on CBHI and SHI, including organization of health insurance training, sensitization events & workshops.
· Collaborate with EHIA communication team and other technical personnel and develop and facilitate publication and dissemination of communication materials including website contents.
· Identify appropriate mass media programs and facilitate development and transmission of timely mass media messages on health insurance
· Lead development and implementation of communications and knowledge exchange strategy
· Set as needed internal and external communications standards, guidelines, processes and protocol
· Work closely with EHIA branches and other EHIA directorates, teams and staff to identify success stories and develop policy briefs, articles and relevant communications materials such as abstracts, brochures, blog posts, and social media content.
· Support EHIA branches and other EHIA directorates and teams in preparation of press releases, speeches, briefings, update notes, reports and presentations
· Guide use of communication materials at federal level as well as adaptation of these materials to fit into the regional contexts.
· Assist the distribution process of communications material so the right information gets to the right audiences at the right time.
· Assist the EHIA communication director, branch managers and other directorates with managing media relations.
· Provide strategic and programmatic advice on communications and knowledge exchange to project leadership to strengthen program design, work plans and implementation.
· Compile reports and updates on implementation progress and routinely provide updates to the Steering Committee
· Build process management and technical capacity within the Health Insurance Agency at head quarter and branch offices
· Serve as a liaison from EHIA HQ to the regional CBHI stakeholders, other implementation leaders and the CHAI Team
· Support in the development of TOR and subsequent processes in hiring of staff and procurement of infrastructure based on gap analysis and road maps
· Conduct day to day capacity building and training for Health Insurance Agency staff
· Carry out additional responsibilities as assigned by supervisor.
Qualifications
CHAI seeks results-driven, highly motivated individuals who are fast learners, detail oriented and have the ability to adapt to dynamic and demanding work environment. CHAI places great value on resourcefulness, responsibility, tenacity, flexibility, independence, energy, work ethic and humility.
Qualifications include the following:
· Master’s Degree in journalism and communications, literature, health education, public relations, public health, English language, international relations preferred;
· At least 6 years of relevant professional experience in health insurance communications and other similar communications roles in the health sector;
· Proven ability to organize, summarize, and rewrite technical information for non-expert audiences;
· Strong organizational skills with ability to handle multiple tasks simultaneously in a fast-oriented environment;
· Ability to learn the job quickly through research and absorb synthesis a broad range of interventions;
· Ability to navigate ambiguous and complex processes and adhere to government or EHIA integrity and institutional standards and procedures;
· Strong interpersonal skills and ability to build relationships including with other staff in other directorates and EHIA branches;
· Experience in facilitating workshops and trainings in communication skills;
· Familiarity and experience in using social media content for public engagement and creating an interactive relationship with stakeholders and the public;
· Strong communication skills, including delivery of compelling presentations and documents in Microsoft PowerPoint and Word;
· Strong command of the English language and Amharic required;
· Experience in the public and / or health sector is an advantage;
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· Female applicants are encouraged to apply