DB/ Vacancy-024/19
Job Summery
The Service Desk Officer is responsible for providing effective and responsive technology services and provides first and second line support to staff/ customers.
Academic & Professional Qualification, and knowledge
Bachelor’s degree in Information Technology, Computer Science, Computer Information System, Software Engineering or any other equivalent field.
Professional ICT qualifications such as ITIL, CCNA, MCSE considered as added advantage
Experience
At least four (4) years of relevant work experience in service desk management.
Required Technical Competency
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