The Senior Customer Service Officer Cash/Accounts will provide front office customer service support at the branch. S/he will handle account management transactions, respond to customer inquiries, handle cash and non-cash transactions and all customer requests at the branch.
Job Requirement
Academic & Professional Qualification & knowledge
Bachelor Degree in a business related field e.g. Accounting, Management, Economics, Business Administration
Experience
At least four (4) years of banking experience
Technical Competency
Understands the basic mechanisms of general financial products and services.
Good knowledge of Bank’s accounting and procedures.
Ability to respond to basic client inquiries and instructions and the capability of advising and resolving most issues and requests.
Excellent command of Microsoft Excel and good command of Microsoft Visio.