The Senior Systems is responsible for the crucial job of maintaining the computer systems of the Bank. In addition he/she will be responsible for installing, maintaining, configuring and upgrading of Operating System, End User applications, IT equipment and Support systems.
Job Requirement
Academic & Professional Qualification & knowledge
Bachelor’s degree in Information Technology, Computer Science, Information Systems, Computer engineering or any other equivalent field.
Professional certification in MCSA (Microsoft Certified Systems Administrator) or A+ is an added advantage.
Experience
At least five (5) years of relevant experience.
Required Technical Competency
Experienced Service Management professional.
Service Management or Support in a large-scale and diverse environment of incident management, escalation procedures and related disciplines.Knowledge of ITIL disciplines.
Excellent customer facing/customer service skills.
Able to work under pressure and meet deadlines.
Understanding of IP networks traffic, firewalls, routing and switching