Being an employee of the Norwegian Refugee Council (NRC) in Ethiopia ICLA Officer is expected to represent NRC in a responsible manner and always act in accordance with NRC’s Code of Conduct.
Background:
The Norwegian Refugee Council (NRC) is present in five regions in Ethiopia, providing refugees and internally displaced people with emergency relief and help them to rebuild their lives. NRC works within the sectors of Education, Shelter, WASH, Livelihood and Food Security, ICLA (Information, Counselling and Legal Assistance), and Child Protection.
Roles & Responsibilities:
The purpose of the officer position is to assist with day-to-day implementation of the Information, Counselling and Legal Assistance (ICLA) Programme in the Shire region.
Generic responsibilities:
· Implement delegated ICLA programme activities according to plan of action
· Ensure proper filing of all project documents
· Prepare and develop progress reports as required by management
· Demonstrate commitment to NRC’s mission, vision and value
Specific responsibilities:
· Compile up-to-date information on relevant law, procedures and policies in Ethiopia.
· Undertake regular monitoring and evaluation of ICLA activities, and contribute to monthly progress reports on activities, highlighting any technical or operational successes.
· Work with relevant line bureaus, local administration and other humanitarian organizations operating in the region to ensure effective targeting is done to select the most vulnerable beneficiaries.
· Any other task relevant to the position as requested by the line manager.
Generic professional competencies:
· Strong communication, interpersonal, analytical and negotiation skills
Context/ Specific skills, knowledge and experience:
· Some experience in working with government authorities and vulnerable beneficiaries
· Protection work experience with an INGO in the Shire region is an asset, particularly child protection related experience.
· Proven skills and experience in case management and conflict resolution.
· Advanced computer skills, especially in Word, Excel, Power Point and Outlook.
· Fluency in written and spoken English; fluency in written and spoken is mandatory.
Personal Qualities:
· Diplomatic
· Ability to work under pressure and with limited supervision in a challenging environment
· Pro-active, goal-oriented and results driven
· Flexible and creative
· Excellent communication skills
· A sense of humor
Behavioral competencies:
· Managing resources to optimize results
· Strategic thinking
· Handling insecure environment
· Planning and delivering results
· Empowering and building trust
· Managing performance and development