The British Council is the United Kingdom’s international organisation for educational opportunities and cultural relations operating in more than 100 countries and territories worldwide and has been in Ethiopia for the last 70 years. We build trust and understanding between people worldwide by enabling them to share ideas and knowledge. We call this "cultural relations".
Working for the British Council offers a unique opportunity to gain experience and develop skills in international cultural relations. You will be part of a modern, rapidly changing organisation with worldwide influence and impact. Our jobs offer you scope for versatility, initiative and creativity in a stimulating and supportive environment. You will be encouraged to pursue your personal and professional development via training, on-the-job-coaching and individual study.
To ensure that a consistently excellent level of care is provided to internal and external customers in line with British Council corporate standards. The post holder will be responsible for providing customer service and administration support for different departments in the British Council Ethiopia and handle all first level enquires from customers and will be responsible for carrying out all front of house duties.
Job Requirement
University degree in any related discipline
At least 2 years relevant experience
Previous work experience in customer services
Excellent communication skills in written and spoken English and Amharic (English IELTS 6.5 or equivalent)