Rss en-us Fri, 20 Oct 2017 22:56:42 GMT Fri, 20 Oct 2017 22:56:42 GMT editor@example.com webmaster@example.com <![CDATA[Multi Skilled Technician both Electrical and mechanical]]>

BACKGROUND:

Unilever produces high quality and affordable home care, personal care and food brands that are sold in over 190 countries worldwide. We have a long-standing history  of  building  up  businesses  and  working  with  emerging  consumers  in  different countries. Unilever opened its office & Factory in Ethiopia in the year 2014 to engage in manufacturing consumer products.

Purpose of the role :Mechanical Skills and Focused Technician; knowledge and application of technical skills and expertise to ensure the provision of effective engineering support within the team, focused on delivering performance targets.  Directly contributes to improved safety, quality, sustainability and cost.

-  Preventative Maintenance Specialist and user of Condition Based Monitoring.

- Fully Operational on Mechanisms, Motion.

·        Electrical Skills and Diagnostic Technician; Remove and replace major electrical components (such as motors, switch/control gear) and troubleshoot electrical circuits safely.  Able to isolate machinery and re-install electrical supplies for machinery components.

o    Establish power distribution systems and electrical control circuits.

o    Install electrical drive systems and Control Loops.

·        Safety - Utilise appropriate safety and environmental procedures for people, processes, materials, products and equipment to ensure a safe working environment for the whole team.

·        Environment - Reduce costs due to waste and minimise impact to health, safety and the environment through working to eliminate waste and through the correct management of waste and hazardous materials.

·        Quality - Ensure that all aspects of Quality within the area of responsibility are in accordance with local Quality procedures to protect and promote the brand and product.

·        Leadership - Promote the development of a highly effective team through strong communication, leading by example whilst keeping focused on goals and targets.  Great teams and great leaders will achieve superior performance.

·        Continuous Improvement - Use performance measures to identify and prioritise losses in production area.  Apply rigorous Cost Deployment and the Zero loss concept to eliminate losses.

·        WCM - Knowledge and understanding of the key principles of WCM and the impact this has on the Key Performance Indicators in the production area (PQSCDMI); must understand the critical inter-relation between WCM and TPM. 

·        Problem Solving - Has the ability to identify, prioritise and address problems using appropriate tools and techniques that eliminate recurrence.

·        Project Management – Achieve the desired outcomes of the project in line with agreed plans using appropriate project management tools and techniques to ensure the efficient use of technical, financial and human resources.

·        Business Awareness - Understanding of the need to meet changing demands and the role of marketing and product innovation in growing the business and increasing the company's share.

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Fri, 20 Oct 2017 18:10:14 GMT
<![CDATA[Brand Manager]]>

To support the Marketing team in developing, planning, executing and evaluating marketing strategies and activity programs which deliver annual portfolio and brand objectives and targets (such as brand awareness, brand imagery, volume, market share), on budget and on time. Brand Manager will contribute in Brand Activation, Brand Development and Brand Building of existing and future company portfolio’s as well as RTM and [Customer] Trade Marketing activities.

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Fri, 20 Oct 2017 17:43:19 GMT
<![CDATA[SPO-Senior Investment Promotion and Facilitation Expert]]>

Vacancy Announcement (re-advert)

ETHIOPIAN AGRICULTURAL TRANSFORMATION AGENCY

Position:                         SPO-Senior Investment Promotion and Facilitation Expert

Term of Employment:  One year with possibility of extension

Duty Station(s):              Ethiopian Investment Commission (EIC), Addis Ababa

Required Number:        One

Salary & Benefits:          Competitive

Application Deadline:    October 31, 2017

BACKGROUND:

The Ethiopian Agricultural Transformation Agency (ATA) has been established by the Government of Ethiopia (GoE) to identify and address systemic bottlenecks to Ethiopia’s agricultural development. The Agency does this through problem-solving, implementation support, and capacity building of stakeholders involved in implementation of interventions that address the systemic bottlenecks. The Agency reports to the Ministry of Agriculture and Natural Resources Development and is Secretary to the Transformation Council chaired by the Prime Minister. 

The Ethiopian Investment Commission (EIC) is an autonomous federal government institution established under Proclamation No.769/2012 cum Council of Ministers Regulation No.313/2014 to carry out an efficient investment administration system and to encourage foreign and domestic investments in Ethiopia through promotional, support and aftercare schemes. Functionally, the EIC operates under the direct supervision of the Ethiopian Investment Board (EIB), chaired by the Prime Minister and composed of various government stakeholders including the Ministry of Trade and the National Bank of Ethiopia.

The programmatic focus of the EIC responds to a core set of national investment needs and objectives identified under the establishment laws and further developed in EIC’s organizational structure document (2015). The EIC’s functions are implemented through the agency’s three major divisions: Investment Operations - which focuses on the provision of investment licensing, registration and renewal services; the grant of investment incentives, pre-investment facilitation, post-investment after care and various permits; and the coordination of one-stop shop services; Industrial Parks - focusing on the regulation of industrial parks; the recruitment of foreign and domestic enterprises for spaces availed in government owned industrial parks; overseeing the implementation of industrial parks’ operational manuals; ensuring compliance of industrial park functions with appropriate environmental standards, infrastructure use codes, labor ordinances etc; and coordinating the provision of one-stop services to companies operating within industrial parks; Policy Research and Reform- focusing on the design and implementation of a competitive national promotions strategy; investigating and developing appropriate investment laws, regulations and directives; instituting/updating EIC’s information technology infrastructure; initiating studies on various themes of interest to investment promotion and support; and commissioning studies that facilitate foreign export trade.

Culture

The ATA has an exceptional team of employees with a proven track record of success in managing complex activities and achieving transformational results.  Its culture is one where talented individuals are committed to doing their best and work together to achieve excellent results. 

The EIC has an exceptional team of employees and management team that recognizes individual talent and promotes a deeper sense of public service that delivers results, with a proven track record of success in managing complex investments and achieving transformational results.  The EIC strives to provide a rewarding work environment in a young, fast-paced organization and is committed to extend employees the opportunities and tools required to achieve individual career objectives.  

POSITION SUMMARY:

This position is a secondement position to the Ethiopian Investment Commission (EIC).

Over the years, the EIC has pursued a series of policy, legal and institutional measures with the goal of effectively realizing national investment plans and targets proposed under Ethiopia’s Growth and Transformation Plans. Clearer strategies have been put in place and a fairly enabling environment has been instituted, positioning the country to strengthen the competitive edge of its private sector, to attract foreign direct investment and to develop labor intensive industries and an export–oriented manufacturing sector.

Yet, the transformation of the national economy continues to be hampered by organizational and operational limitations availed within the EIC; particular problems include an overstretched capacity of senior personnel, the non-existence of active outreach system targeting potential investors, lack of relevant and pre-packaged information needed to attract quality investments, a nascent One-Stop-Shop service and the absence of an adequate number of qualified and purpose–driven human resources pool.

To address these limitations, the EIC, together with the ATA, has developed the ‘Strengthening Investor Engagement, Advisory Roles and Regulatory Powers of the Ethiopian Investment Commission’ Program. The main objectives of the Program during the GTP II are to carry out strategic development of EIC’s institutional infrastructure and human resources portfolio and thereby augment its capacity to attract quality investment, to better support private sector stakeholders and improve the effectiveness and efficiency of services rendered to investors.

The SPO-Senior Investment Promotion and Facilitation Expert will be part of the Investment Promotion and Marketing Directorate and embedded within the team. The expert will carry a collective responsibility of supporting the entire team in its various investment promotion activities including planning, preparation and execution of the Directorates action plans.

The SPO-Senior Investment Promotion and Facilitation Expert is expected to support the Directorate overall activities, including but not limited to; providing support in developing investment promotion strategies, executing investment promotion strategies, supporting the directorate staffs in conducting targeted investment approaches including identification, analysis and prioritization of targeted countries and investors in priority sectors for engagement and conversion, preparation of promotional materials, management of engaged investors for conversion  and also providing support in various other day-to-day activities of the directorate.

The SPO-Senior Investment Promotion and Facilitation Expert will directly report to the Investment Promotion and Marketing Directorate Director of the Ethiopian Investment Commission.

ESSENTIAL DUTIES:

·         Support the design and implementation of investment promotion strategies and respective implementation roadmap;

·         Undertake and oversee diagnostics on target countries and priority sectors to identify investors for a targeted investment approach;

·         Undertake and oversee diagnostics on potential investment promotion platforms (events) in priority sectors to promote Ethiopia’s investment opportunities; 

·         Support and conduct approaching investors that have been targeted for promotion; 

·         Facilitating investors visit to Ethiopia and consistently following up for conversion and investment;

·         Support in the planning and execution of promotional platforms  (events) both locally and abroad representing the investment opportunities in Ethiopia’s priority sectors;   

·         Assist in developing flexible and efficient procedures in approaching and communicating with investors for conversion and facilitation;

·         Assist in developing relevant and tailored promotional materials (presentations, videos, brochures, flyers, banners, etc) to be shared with investors and at various promotional events; 

·         Assist and support in building the capacity of the staff in the directorate in analytics, presentation, written, investor management skills;

Performs other duties as assigned]]>
Fri, 20 Oct 2017 17:26:56 GMT
<![CDATA[SPO-Senior Information Technology & Data Management Advisor]]>

Vacancy Announcement

ETHIOPIAN AGRICULTURAL TRANSFORMATION AGENCY

Position:                         SPO-Senior Information Technology & Data Management Advisor   

Term of Employment:   One year with possibility of extension

Duty Station(s):               Ethiopian Investment Commission (EIC), Addis Ababa

Required Number:          One

Salary & Benefits:           Competitive

Application Deadline:     October 31, 2017

BACKGROUND:

The Ethiopian Agricultural Transformation Agency (ATA) has been established by the Government of Ethiopia (GoE) to identify and address systemic bottlenecks to Ethiopia’s agricultural development. The Agency does this through problem-solving, implementation support, and capacity building of stakeholders involved in implementation of interventions that address the systemic bottlenecks. The Agency reports to the Ministry of Agriculture and Natural Resources Development and is Secretary to the Transformation Council chaired by the Prime Minister. 

The Ethiopian Investment Commission (EIC) is an autonomous federal government institution established under Proclamation No.769/2012 cum Council of Ministers Regulation No.313/2014 to carry out an efficient investment administration system and to encourage foreign and domestic investments in Ethiopia through promotional, support and aftercare schemes. Functionally, the EIC operates under the direct supervision of the Ethiopian Investment Board (EIB), chaired by the Prime Minister and composed of various government stakeholders including the Ministry of Trade and the National Bank of Ethiopia.

The programmatic focus of the EIC responds to a core set of national investment needs and objectives identified under the establishment laws and further developed in EIC’s organizational structure document (2015). The EIC’s functions are implemented through the agency’s three major divisions: Investment Operations - which focuses on the provision of investment licensing, registration and renewal services; the grant of investment incentives, pre-investment facilitation, post-investment after care and various permits; and the coordination of one-stop shop services; Industrial Parks - focusing on the regulation of industrial parks; the recruitment of foreign and domestic enterprises for spaces availed in government owned industrial parks; overseeing the implementation of industrial parks’ operational manuals; ensuring compliance of industrial park functions with appropriate environmental standards, infrastructure use codes, labor ordinances etc; and coordinating the provision of one-stop services to companies operating within industrial parks; Policy Research and Reform- focusing on the design and implementation of a competitive national promotions strategy; investigating and developing appropriate investment laws, regulations and directives; instituting/updating EIC’s information technology infrastructure; initiating studies on various themes of interest to investment promotion and support; and commissioning studies that facilitate foreign export trade.

Culture

The ATA has an exceptional team of employees with a proven track record of success in managing complex activities and achieving transformational results.  Its culture is one where talented individuals are committed to doing their best and work together to achieve excellent results. 

The EIC has an exceptional team of employees and management team that recognizes individual talent and promotes a deeper sense of public service that delivers results, with a proven track record of success in managing complex investments and achieving transformational results.  The EIC strives to provide a rewarding work environment in a young, fast-paced organization and is committed to extend employees the opportunities and tools required to achieve individual career objectives.  

POSITION SUMMARY:

This position is a secondment position to the Ethiopian Investment Commission (EIC).

Over the years, the EIC has pursued a series of policy, legal and institutional measures with the goal of effectively realizing national investment plans and targets proposed under Ethiopia’s Growth and Transformation Plans. Clearer strategies have been put in place and a fairly enabling environment has been instituted, positioning the country to strengthen the competitive edge of its private sector, to attract foreign direct investment and to develop labor intensive industries and an export–oriented manufacturing sector.

Yet, the transformation of the national economy continues to be hampered by organizational and operational limitations availed within the EIC; particular problems include an overstretched capacity of senior personnel, the non-existence of active outreach system targeting potential investors, lack of relevant and pre-packaged information needed to attract quality investments, a nascent One-Stop-Shop service and the absence of an adequate number of qualified and purpose–driven human resources pool.

To address these limitations, the EIC, together with the ATA, has developed the ‘Strengthening Investor Engagement, Advisory Roles and Regulatory Powers of the Ethiopian Investment Commission’ Program. The main objectives of the Program during the GTP II are to carry out strategic development of EIC’s institutional infrastructure and human resources portfolio and thereby augment its capacity to attract quality investment, to better support private sector stakeholders and improve the effectiveness and efficiency of services rendered to investors.

The SPO-Senior Information Technology and Data Management Advisor will be part of the Information Technology and Data Management Directorate and embedded within the team. The Advisor will carry a collective responsibility of supporting the Directorate and its team in its various activities including data collection, data management, upcoming EIC online system development, upcoming EIC CRM implementation, upcoming ERP implementation, network performance optimization and connectivity, managing the cloud hosting of EIC systems, building/designing and making EIC information management system robust. 

The SPO-Senior Information Technology and Data Management Advisor is expected to support the Directorate overall activities, including but not limited to; support the implementation of EIC online system, support implementation of the EIC CRM system, support the implementation of EIC ERP system, building process to collect and analyze relevant data; to provide technical leadership, guidance and direction on the design, development, security, infrastructure, testing and implementation functions of Data Analysis and Information management systems; to evaluate and recommend new technologies and their potential impact on EIC’s Data handling, and facilitate adoption of leading technologies; to provide aid in driving stability and innovation with the Commissions’ current and future state and create solutions based on units requirements; assess the current situation in data handling and analysis at the Commission & then identify and recommend appropriate interventions (in addition to setting up a system) to address those data handling and analysis gaps; to analyzes, designs, and facilitates implementation of work processes and job responsibilities associated with using office automation systems and performing automated functions; to assists with the development, publication, and rollout of information security, policies, procedures, standards and guidelines across the commission; to suggests alternate technical solutions to meet Divisions requirements efficiently and/or with greater reusability and/or longer life; to work with cross functional teams to develop IT systems by outlining best practices.

The SPO-Senior Information Technology and Data Management Advisor will directly report to the Information Technology and Data Management Directorate Director of the Ethiopian Investment Commission.

ESSENTIAL DUTIES:

·         Oversee and support the upcoming EIC online system implementation and EIC CRM implementation;

·         Support the EIC ERP implementation;

·         Support the cloud hosting of the EIC online system;

·         Network performance optimization and quality of service;

·         Train the EIC IT staff on network infrastructure, cloud hosting, system administration and security;

·         Develop an IT policy and implement in the organization inline with the MCIT ICT strategy and policy;

·         API development for interfacing with other government agencies like ERCA and MoT

·         Undertaking and overseeing the diagnosis of the different division requirements in regards to information systems and data management;

·         Supporting the development of relevant data types and requirements as per EIC divisions for tracking, sorting, storing and reporting;

·         Supporting the development, enhancement and maintenance of datasets of the investors at the different phases of investment;

·         Undertaking and assisting in the design and implementation of relevant application based on diagnosis findings to the various divisions in the EIC;

·         Supporting the re-design and implementation/performance of data collection processes and management activities in accordance with developed division requirements;

·         Supporting the design and implementation of a database for storing data dictionaries and troubleshooting problems;

·         Supporting the regular update of data and development of reporting for respective divisions and management team;

·         Performs other duties as assigned. 

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Fri, 20 Oct 2017 17:22:51 GMT
<![CDATA[Independent Contractor-Textile Engineer/ Industrial Park Facilitation Analyst]]>

Vacancy Announcement

ETHIOPIAN AGRICULTURAL TRANSFORMATION AGENCY

Position:                          Independent Contractor-Textile Engineer/ Industrial Park Facilitation Analyst   

Term of Employment:   12 months

Duty Station(s):               Ethiopian Investment Commission (EIC), Addis Ababa

Required Number:          One

Salary & Benefits:           Competitive

Application Deadline:     October 31, 2017

BACKGROUND:

The Ethiopian Agricultural Transformation Agency (ATA) has been established by the Government of Ethiopia (GoE) to identify and address systemic bottlenecks to Ethiopia’s agricultural development. The Agency does this through problem-solving, implementation support, and capacity building of stakeholders involved in implementation of interventions that address the systemic bottlenecks. The Agency reports to the Ministry of Agriculture and Natural Resources Development and is Secretary to the Transformation Council chaired by the Prime Minister. 

The Ethiopian Investment Commission (EIC) is an autonomous federal government institution established under Proclamation No.769/2012 Council of Ministers Regulation No.313/2014 to carry out an efficient investment administration system and to encourage foreign and domestic investments in Ethiopia through promotional, support and aftercare schemes. Functionally, the EIC operates under the direct supervision of the Ethiopian Investment Board (EIB), chaired by the Prime Minister and composed of various government stakeholders including the Ministry of Trade and the National Bank of Ethiopia.

The programmatic focus of the EIC responds to a core set of national investment needs and objectives identified under the establishment laws and further developed in EIC’s organizational structure document (2015). The EIC’s functions are implemented through the agency’s three major divisions: Investment Operations - which focuses on the provision of investment licensing, registration and renewal services; the grant of investment incentives, pre-investment facilitation, post-investment after care and various permits; and the coordination of one-stop shop services; Industrial Parks - focusing on the regulation of industrial parks; the recruitment of foreign and domestic enterprises for spaces availed in government owned industrial parks; overseeing the implementation of industrial parks’ operational manuals; ensuring compliance of industrial park functions with appropriate environmental standards, infrastructure use codes, labor ordinances etc; and coordinating the provision of one-stop services to companies operating within industrial parks; Policy Research and Reform- focusing on the design and implementation of a competitive national promotions strategy; investigating and developing appropriate investment laws, regulations and directives; instituting/updating EIC’s information technology infrastructure; initiating studies on various themes of interest to investment promotion and support; and commissioning studies that facilitate foreign export trade.

Culture

The ATA has an exceptional team of employees with a proven track record of success in managing complex activities and achieving transformational results.  Its culture is one where talented individuals are committed to doing their best and work together to achieve excellent results. 

The EIC has an exceptional team of employees and management team that recognizes individual talent and promotes a deeper sense of public service that delivers results, with a proven track record of success in managing complex investments and achieving transformational results.  The EIC strives to provide a rewarding work environment in a young, fast-paced organization and is committed to extend employees the opportunities and tools required to achieve individual career objectives.  

POSITION SUMMARY:

This position is a secondment position to the Ethiopian Investment Commission (EIC).

Over the years, the EIC has pursued a series of policy, legal and institutional measures with the goal of effectively realizing national investment plans and targets proposed under Ethiopia’s Growth and Transformation Plans. Clearer strategies have been put in place and a fairly enabling environment has been instituted, positioning the country to strengthen the competitive edge of its private sector, to attract foreign direct investment and to develop labor intensive industries and an export–oriented manufacturing sector.

Yet, the transformation of the national economy continues to be hampered by organizational and operational limitations availed within the EIC; particular problems include an overstretched capacity of senior personnel, the non-existence of active outreach system targeting potential investors, lack of relevant and pre-packaged information needed to attract quality investments, a nascent One-Stop-Shop service and the absence of an adequate number of qualified and purpose–driven human resources pool.

To address these limitations, the EIC, together with the ATA, has developed the ‘Strengthening Investor Engagement, Advisory Roles and Regulatory Powers of the Ethiopian Investment Commission’ Program. The main objectives of the Program during the GTP II are to carry out strategic development of EIC’s institutional infrastructure and human resources portfolio and thereby augment its capacity to attract quality investment, to better support private sector stakeholders and improve the effectiveness and efficiency of services rendered to investors.

The Textile Engineer/ Industrial Park Facilitation Analyst will be part of the Investment Promotion and Marketing Directorate and embedded within the team. The expert will carry a collective responsibility of supporting the entire team in its various investment promotion activities including planning, preparation and execution of the Directorates action plans.

The Analyst is expected to support the Directorate overall activities, including but not limited to; providing support in developing investment promotion strategies, executing investment promotion strategies, supporting the directorate staffs in conducting targeted investment approaches including identification, analysis and prioritization of targeted countries and investors in priority sectors for engagement and conversion, preparation of promotional materials, management of engaged investors for conversion  and also providing support in various other day-to-day activities of the directorate.

The Analyst will directly report to the Industrial Parks Directorate of the Ethiopian Investment Commission.

ESSENTIAL DUTIES:

·         Support the design and implementation of Industrial Park facilitation strategies and flexible procedures.

·         Facilitate visits to Industrial Parks , by researchers, officials and potential investors

·         Undertake and oversee diagnostics on target countries and priority sectors ( textile and apparel sector in particular)  to identify investors for a targeted investment approach;

·         Undertake and oversee diagnostics on potential investment promotion platforms (events) in the textile and apparel sectors to promote Ethiopia’s investment opportunities; 

·         Provide aftercare and support services for investors located within Textile and apparel Industrial Parks; 

·         Assist in developing relevant and tailored promotional materials (presentations, videos, brochures, flyers, banners, etc) to be shared with investors and at various promotional events; 

·         Performs other duties as assigned. 

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Fri, 20 Oct 2017 17:18:08 GMT
<![CDATA[Construction Supervisor]]>

Project:  B+G+6 Mixed use building construction project

Type of Employment:  Temporary for one year with possible extension

Quantity:  One

Duties and Responsibilities:

  • Accomplishes construction human resource objectives by orienting, scheduling, counseling; communicating job expectations; planning, monitoring, appraising job contributions.
  • Manages sub-contractors by locating, evaluating, and selecting sub-contractors; monitoring and controlling performance.
  • Meets operational standards by contributing construction information to strategic plans and reviews; implementing production, productivity, and quality; resolving problems; identifying construction management system improvements.
  • Meets construction budget by monitoring project expenditures; identifying variances; implementing corrective actions.
  • Accomplishes construction project results by defining project purpose and scope; calculating resources required; allocating resources; scheduling and coordinating staff and sub-contractors; evaluating milestone assumptions and conclusions; resolving design problems; evaluating and implementing change orders.
  • Approves construction projects by conducting inspections at critical phases; obtaining approvals from buyers.
  • Prevents fines and interruptions by complying with, and enforcing, codes.
  • Maintains safe, secure, and healthy work environment by following and enforcing standards and procedures; complying with legal regulations.

  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
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Fri, 20 Oct 2017 16:34:00 GMT
<![CDATA[HR/Admin Officer]]> Terms of employment:      Fixed term Contract of 1 year (with possibility of extension)

Participate in the implementation of the program’s HR processes (recruitment, remuneration, social and healthcare coverage, evaluation, training, etc.)

·        Implement recruitment and integration processes

·        Participate in the implementation and follow up of the national personnel training plan

·        Assist the remuneration system

·        Monitor the implementation of evaluation and career development processes

·        Monitor changes in employment law and other NGOs’ practices

Guarantee conformity with legal obligations and internal procedures in carrying out national personnel administration

·        Ensure the application of internal regulations and national personnel employment terms and conditions

·        Guarantee the administrative management of the employment contracts of the national personnel

·        Guarantee the preparation and distribution of national personnel pay

·        Monitor the management of healthcare coverage and insurance

·        Update HR management charts based on management decision and send them to head office upon request or a minimum on annual basis

·        Ensure proper administrative follow up International staffs

·        Reporting and other HR duties

Protect HI from a legal standpoint by verifying compliance with the program's administrative and legal framework

·        Ensure that all agreements and contracts between HI and third party comply with the organization framework

Carry out the day to day facilitation of administrative requirement of the program

·        Assure the tasks of liaison officer

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Fri, 20 Oct 2017 16:33:01 GMT
<![CDATA[Junior Customer Service Officer]]>

IMMEDIATE INTERNAL/EXTERNAL

VACANCY ANNOUNCEMENT

 

Position: Junior Customer Service Officer

Opening Date: October 20, 2017

 

About the Organization:

 

VisionFund Micro Finance Institution (S.C) is an Institution established according to proclamation No. 40/96 to provide financial services to the productive poor in the rural and urban areas of Ethiopia. VisionFund is currently operating in four of the Regional States of the country.

VisionFund MFI is currently looking candidates to fill the following vacancies for batch recruitment for Junior Customer Service Officer role. The successful candidates will have skills and experience that meet the following requirements:

 

  1. Major Responsibilities

Promotion & Marketing

§  Assists in conducting market research and survey activities;

§  Solicits new loan accounts in accordance with specific periodic performance targets prescribed in the branch business plan;

§  Conducts active marketing campaign to attract new clients;

§  Orients prospective clients about Vision Fund MFI products;

§  Assists the branch manager in preparing annual plans and budget

Manage loan and saving process

§  Receives loan applications and perform credit appraisal on loan applicants and his/her surety/ guarantor, if any;

§  Conducts inspection and/or appraisal of any property being offered as collateral;

§  Prepares and presents credit applications to the branch credit committee for approval and arrange venue for loan;

§  Prepares schedules and disburses loans and collects repayments

§  Daily handover all collected cash to the teller/cashier

§  Assess client history & performance to recommend for repeat loan

Manage loan process

*        Receives family loan applications and perform credit investigation on loan applicants and his/her surety/ guarantor, if any;

*        If necessary, conducts inspection and/or appraisal of any property being offered as collateral;

*        Prepares and presents credit applications to the branch credit committee for approval;

*        Prepares schedules and disburses loans and collects repayments from consumer clients

*        Assesses client history & performance to recommend for repeat loan

 

Manages portfolio quality

 

*      Closely monitors loan payments and ensures zero tolerance against past due;

*      Effectively negotiates with clients in arrears

*      Undertakes timely follow up and analysis of past due loans and proper documentation there of

*      Assists other loan officers in managing delinquency crisis


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Fri, 20 Oct 2017 16:28:18 GMT
<![CDATA[Tour operator/sales person]]>

§  Corresponding with clients/answering tour inquiries

§  Costing tours

§  Booking domestic flights and charter flights, ensuring tickets are purchased on time and delivered to the clients before their journey.

§  Booking vehicles for transfers and general transportation.

§  Informing our agents, by telephone and in writing (email) of services they need to provide to our clients.  Checking shortly before the tour that all arrangements are in place.

§  Booking accommodation – this has to be done as soon as a tour is confirmed, even though rooming requirements (twins/singles) may not be known.  This is particularly important for hotels in places such as Gheralta, Yabello, Negele etc, where no other accommodation is available.  Ensure that clients requesting twin rooms are not booked into rooms with a double bed.   

§  Where necessary, contacting appropriate people for escort guide and/or cook service and ensuring their availability.

§  With camping tours, produce a check list of required items.

§  Working with other sales staff/ tour operators and the General Office Assistant, build up a data base of vehicles for hire, guides, cooks, new hotels, with all contact details, and where relevant, feedback from clients about suitability for future contract/use .

§  Working with other sales staff/ tour operators, provide the General Manager with a summary of upcoming tours, and of logistic arrangements made for the Follow Up File.

§  Ensure that an efficient, up to date and easily accessible filing system is maintained in chronological order for booked tours and enquiries.

§  When necessary, provide guide services

§  When necessary, meet clients to discuss arrangements for their tour, or to collect feedback.

 

 

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Fri, 20 Oct 2017 16:22:16 GMT
<![CDATA[Front Desk Assistant]]>

Job Summary

  •  Assists the Human Resource and Admin manager in administrative tasks, coordinates schedules and meetings, and research tasks as the case may be. Manages and executes administrative, project, and executive support activities associated with the office of a core department.
  • Ensure an attractive, pleasant and neat reception area that is maintained at all times.
  • Update calendars and schedule meetings/appointments
  • Responsible for the filing and use of documents in reception
  • Ensure that people consulting the reception files are properly identified and that all borrowed documents are returned to their original files
  • Maintains safe and clean reception area.
  • Regularly update and maintain internal contact sheet.
  • Check for Phone, EVDO and Wi-Fi monthly bills and insure they are paid on a timely manner
  • Arrange flight booking and hotel reservation/accommodation for staff and guests
  • Reports payments for hotel accommodations and air flights to HRM
  • Organize workshops
  • Answer, screen and forward any incoming phone calls while providing basic information when needed
  • Receive and sort mail/deliveries/couriers
  •  Arrange flight booking for staff and guests.Settle payment to the travel agent periodically.
  • Follow up the stationary acquisition through procurement processes on time.
  • Ensure printing paper and cartridge is ready for internal users in all printers
  • Ensure the functionality of common printers & photocopy
  • Assist on other secretarial activities
  • Perform other relevant duties as requested
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Fri, 20 Oct 2017 16:19:25 GMT