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Contact Center Agent Place of work- Addis Ababa DB/Vacancy- 0268/23 Job Summary The Contact Centre Agent is responsible for receiving customer calls, address concerns or quires via phone or social media platforms. In addition, the role holder is responsible for prioritizing customer issues to resolve or escalate to the Senior Contact Center...
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Introduction The Ethiopian Center for Disability and Development (ECDD) invites qualified and valid companies to develop a Menu-based SMS text message System . Background on MINCH IVR Platform Ethiopian Center for Disability and Development (ECDD) is an Ethiopian Development Organization established in 2005 and reregistered at the Agency for Civil Society...
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The NOC-FO position deals with 24-hour surveillance and first-level operations and maintenance of Mobile Networks 1- Perform network surveillance and first level fault troubleshooting of Network Nodess. Alarm List Viewer, Alarm Handling and Remedy for trouble ticket with Follow up till it closure. 2- Perform network surveillance and first level fault troubleshooting of NE...
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Huawei Technologies Ethiopia PLC
Work Place: Level: Mid Level ( 2+ - 5 years experience) Nov 30, 2023 Responsibility Description* • Monthly PM of DG, AC, SG, AC power system and DC power system and monitoring through OWS system. • Looking after End to End power issues on a Wireless site, making deep dive power analysis and reconciliation from NetEco. • CM power related issues related to follow up and report on daily basis. • Monthly PM plan of Passive part. • Power snags...
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Job description: Handling Daily operation with customer and subcontractor . Owner of area's KPIs/SLA, Security, OSP, Refueling, Preventive& Corrective Maintenance, of Active and passive Elements Responsible to Ensure site's( Access/ osp /DC) Visit ( PM, CM & Planned activities) are done according the plan. Responsible to Monitoring, follow up, and manage Regional...
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Responsibility Description Overall In charge of FM operation of all Regions Responsible For SLA & KPI adherence with interface departments and customer In charge of FM subcontractor/teams Competence Development and growth Ensure that FM Comply to processes, procedure to provide contractual network availability and reliability Responsible For all Datacenter...
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