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Introduction The Ethiopian Center for Disability and Development (ECDD) invites qualified and valid companies to develop a Menu-based SMS text message System . Background on MINCH IVR Platform Ethiopian Center for Disability and Development (ECDD) is an Ethiopian Development Organization established in 2005 and reregistered at the Agency for Civil Society...
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Contact Center Agent Place of work- Addis Ababa DB/Vacancy- 0268/23 Job Summary The Contact Centre Agent is responsible for receiving customer calls, address concerns or quires via phone or social media platforms. In addition, the role holder is responsible for prioritizing customer issues to resolve or escalate to the Senior Contact Center...
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