The individuals must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job with in a department:
Must be able to speak, read, write and understand the primary language(s) used in the workplace, English, Amharic and other language etc.
Requires good communication skills, both verbal and written.
Most tasks are performed in a team environment with the every employee acting as a team leader. There is minimal direct supervision.
Must possess basic computational ability.
Must possess basic computer skills.
Advanced knowledge of the principles and practices within the department disciplines, including experiential knowledge for management of people and complex problems.
Ability to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches.
Must possess communication skills in terms of the ability to negotiate, convince, sell and influence professionals, employees and/or hotel guests.
Required Number: One (1)
Job Requirement
Minimum Requirement:
At least 2 years’ experience in the same position.
At least 5 years’ experience in a 4 star hotel.
Should be working presently in the same position.
IDS property management system proficiency.
Service oriented style with professional presentations skills Hotel/Hospitality degree an asset.
Fluent in English Amharic and other language
Other required Qualities:
Responsible for all night operation and arrange for night the team
operation planning and the management of the hotel’s Front Office operations.
Maintain guest room inventory.
Coach and counsel employees to reflect Service Standards and Procedures at night
Perform all tasks of a Front Office Staff as needed to facilitate service.
Ensure all operations and cash handling are done per policies and procedures.
Follow up night audit operation at mid night
Maintain excellent communication with the all department at night
Maintain information on prices, rates, specials, packages, programs, etc