RE-Advertised
JOB SUMMARY:
The Receptionist/Administrative Assistant serve as Amref health Africa’s front line of contact with visitors, staff and customers at the country Office; represent maintain the image of Amref health Africa.
Duties and Responsibilities:
- Provide administrative as well as clerical service; maintain the image of Amref health Africa through timely and appropriate processing of the below;
o Flight Ticket booking and confirmations;
o Filing incoming and outgoing letters;
o Organizational stamp seal management; keeping record of letter dispatched;
o Assist regional admin related support requested to Country Office.
- Receive call, courteously handle callers and visitors, and immediately direct to the respective departments;
- Ensure timely collection, prompt distribution, and dispatch of incoming and outgoing letters;
- Maintain and update files and search and identify the required incoming mails to obtain the requested information;
- External visitor management : Handle clients/visitors, schedules appointments, coordinate logistic requests (including Hotel reservation and payment);
- Participate in the preparation of Amref health Africa’s special events;
- Maintain sufficient stock of toners, paper and other office supplies for the use of the Country director office;
- Ensure proper operation/functioning of and machines such as photocopier, printer, scanner, fax machine, telephone and computer (Microsoft office);
- Disseminate information accurately and immediately;
- Secure organized reception area at all times;
- Maintain organized and accessible filing at all times;
- Maintain cooperation among support staff at all times;
- Perform other related tasks as assigned by the immediate supervisor.
Required Education and Experience:
- BA degree /Diploma in Secretarial Science and Office Management, or related field;
- Minimum Two years for BA degree and 4 years for Diploma work experience as a receptionist.
- Work experience in Hotel industry as a receptionist or relevant field is desired;
- Effective communication skills: good interpersonal skills;
- Exhibit the highest level of professionalism at the reception;
- Excellent customer handling skill, responsive to internal and external customers;
- Demonstrates ability to maintain confidentiality.