Being an employee of the Norwegian Refugee Council (NRC) in Ethiopia the Monitoring and Evaluation Officer is expected to represent NRC in a responsible manner and always act in accordance with NRC’s Code of Conduct.
Job Purpose Summary
The M&E Officer will support the implementation of M&E processes by undertaking 3 core functions. 1. Create, maintain, and train on M&E systems and procedures. This includes the use of mobile data collection, complaints/feedback mechanisms, reporting procedures and other M&E processes. 2. Surge Capacity for Program Staff on M&E: The responsibility for monitoring and evaluation first rests with program staff. However, the M&E Officer will provide surge capacity where needed to design, supervisor, or report on M&E activities. 3. Aggregate cross program reports and data: He/she supports the Area Manager and other program staffs in providing inputs to project proposals and report writing.
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Roles & Responsibilities:
Generic responsibilities:
Ø Ensure adherence with NRC policies, tools, handbooks and guidelines
Ø Implement delegated CC project portfolio according to plan of action
Ø Prepare and develop status reports as required by management
Ø Ensure proper filing of documents
Ø Ensure that projects target beneficiaries most in need, and explore and asses new and better ways to assist
Ø Promote and share ideas for technical improvement
Specific responsibilities:
Ø Ensure that the country M&E Framework is implemented as per country M&E SOPs;
Ø Compile and update regularly area level monthly output tracking sheet, online reporting, GORS and balanced score cards (BSC);
Ø Implement a Complaints Response and Feedback Mechanism for all programs by creating compliant database;
Ø Actively participate in project proposal development and provide inputs on project targets setting and logical framework development;
Ø Make sure project information are disaggregated area, core competency, gender, type of beneficiaries (IDP, refugees, host community, returnee etc);
Ø Support the preparation of detailed implementation plans and M&E matrix for all programs;
Ø Support all programs to undertake regular program monitoring including establishing baselines, documenting progress, conducting post distribution monitoring and end line survey;
Ø Provide M&E technical assistance to program staffs on NRC M&E policy and guidance;
Ø Prepare area level quality reports, with input from program staff and on behalf of the Area Manager/Head of Office periodic cross program reports including the bi-weekly/monthly report and the balanced score card;
Ø Support the role out of digital data collection using mobile phones;
Ø Support and participate in assessments of new areas or programs.
Professional competencies:
Ø University degree preferably in Social Sciences, Statistics, Economics or other relevant discipline
Ø At least 3 years’ Monitoring and Evaluation in field of humanitarian/development project
Ø Knowledge of data collection and data collection instruments (technology);
Ø Exposure to a wide range of information management systems related to humanitarian/development and/or operational (e.g construction) activities)
Ø Experience in community social work
Ø Good report writing and communication skills
Ø Previous experience from working in complex and volatile contexts
Ø Documented results related to the position’s responsibilities
Ø Knowledge about own skills/profile
Ø Excellent interpersonal, written and verbal communication skills
Ø Strong analysis skills (qualitative and qualitative data analysis)
Ø Excellent one to one and group communication /information presentation skills
Ø Experience in training and capacity building in M&E mechanisms at various project levels
Ø Ability to manage conflicting priorities
Ø Experience working with statistical computer software packages (SPSS, Stata) and advanced skills in spreadsheet.
Ø Goal oriented with ability to work under pressure, independently and with limited supervision.
Context related skills, knowledge and experience:
Ø Knowledge of the context in which the organization operates
Ø Knowledge of the local language (Somali) – as an advantage
Ø Experience with implementation of project start-up and exit strategy
Behavioral competencies
Ø Handling insecure environments
Ø Empowering and building trust
Ø Managing performance and development
Ø Planning and delivering results