· Assists with managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems.
· Assists with ensuring regulatory compliance to facility regulations and safety standards.
· Assists with managing and controlling heat, light and power and recommends current best methods for energy conservation and economical facility operations.
· Assists with the development of specifications and requirements for service contracts and administers such contracts to support building needs.
· Distributes preventive maintenance and repair work orders and monitors timeliness and quality of completion.
· Assists with the oversight of the maintenance of grounds, guestrooms, public space, restaurants, property vehicles and recreational facilities.
· Assists with the development of a long term plan for preventative maintenance and asset protection and overseeing execution of plan.
· Assists with the development of project plans in accordance with renovation or new construction needs.
· Coordinates with contractors for bids and construction to ensure timely completion of projects within budgetary guidelines.
· Builds positive relationships with external customers such as city building/zoning department, fire prevention bureau and vendors.
· Ensures fire crew has complete understanding of all procedures, equipment and alarms.
· Performs monthly property inspection to ensure buildings and grounds are maintained in excellent condition.
· Conducts guest room and common area inspection to ensure guest satisfaction.
· Inspects and evaluates the physical condition of facilities in order to determine the type of work required.
· Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.
· Selects and orders or purchases new equipment, supplies, and furnishings.
· Manages parts and equipment inventory.
· Ensures building and equipment licenses and certifications are current.
· Maintains property life safety systems (fire fighting equipment, sprinkler systems and alarm systems).
· Displays leadership in guest hospitality, exemplifying excellent customer service and creating a positive atmosphere for guest relations.
· Establishes guidelines so employees understand expectations and parameters.
· Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
· Shares plans with property leadership and ensures corrective action is taken to continuously improve guest satisfaction.
· Strives to improve service performance.
- Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
· Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
· Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
· Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
· Building and Contributing to Teams - Actively participates as a member of a team to move the team toward the completion of goals.
· Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
· Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
· Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
· Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
· Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
· Organizational Capability - Evaluates and adapts the structure of own assignments and suggests improvements to work processes to best fit the needs and/or support the goals of an organizational unit.
· Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
- Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
- Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
- Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
- Reading Comprehension - Demonstrates understanding of written sentences and paragraphs in work-related documents.
- Writing - Communicates effectively in writing as appropriate for the needs of the audience.
· High school diploma or GED; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.
OR
· 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; no experience required.
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