ABOUT WFP
The World Food Programme (WFP) is a United Nations frontline agency in the fight against hunger, continually responding to emergencies. Assisting 91.4 million people in around 83 countries each year, the World Food Programme (WFP) is the leading humanitarian organization saving lives and changing lives, delivering food assistance in emergencies and working with communities to improve nutrition and build resilience. On any given day, WFP has 5,000 trucks, 20 ships and 92 planes on the move, delivering food and other assistance to those in most need. Every year, we distribute more than 15 billion rations at an estimated average cost per ration of US$ 0.31. These numbers lie at the roots of WFP’s unparalleled reputation as an emergency responder, one that gets the job done quickly at scale in the most difficult environments. WFP’s efforts focus on emergency assistance, relief and rehabilitation, development aid and special operations.
WFP Ethiopia is working with the government and other humanitarian partners to strengthen the resilience of Ethiopia’s most vulnerable population and to chart a more prosperous and sustainable future for the next generation. The Country Office also supports programmes that use food assistance to empower women, transform areas affected by climate change and keep children in school. It aims to contribute to Ethiopia’s five-year development agenda, the Growth and Transformation Plan (GTP), through which the Government combats food insecurity.
ORGANIZATIONAL CONTEXT
The job is found in Country Office (COs). The Job holder report to a Head of the IT Unit for technical issues and to the respective head of sub-office for admin issues.
JOB PURPOSE
To deliver standard software and hardware support services, as well as monitoring and maintaining a wide range of information sources, to contribute to the effective delivery of IT services.
ACCOUNTABILITIES
DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE:
• Has experience resolving more complex technical issues.
• Has worked with the head of units in defining requirements for the functional area.
• Has to experience with the application of client services standards to resolve or escalate clients’ service problems.
Education: Completion of secondary school education. A post-secondary certificate in the related functional area is desirable.
Experience: At least Five years of progressively responsible technical experience some of which should be related to radio communications and telecom administration.
Language: Fluency in both oral and written communication in English. Knowledge of the local language is added advantage