The major responsibilities of the post will be
· Plan and deliver sales activities of the company at HIP,
· Complete order taking process for standard service requests,
· Complete order taking process for non-standardized service requests,
· Follow-up the service request processes,
· Track service delivery processes,
· Support the import/export process, collecting and processing related documents,
· Lead & manage customs clearance process of import/export,
· Handle operational irregularity issues,
· Follow-up final declaration for import/export,
· Lead & manage duty free permit, bank permits in the Hawassa region as a relay for MACCFA’s head office,
· Be the first point of contact for the customer to solve forwarding and documentation issues,
· Frequently update the client and all stakeholders in compliance with MACCFA’s standards of service,
1. Required Qualification
BA Degree in Logistics & Supply Chain Management, Business Management, Marketing Management or other related business fields.
2. Work Experience
At least 3 years of experience on import/export documentation & customs clearance and freight forwarding/logistics business.
Experience in marketing areas is also a plus
3. Skills/Core Competencies
· Sound understanding of the logistics business, especially forwarding between Ethiopia and Djibouti,
· Strong sense of customer’s service,
· Responsive and adaptive behavior, able to follow and report on multiple assignments,
· Meeting tight deadlines and being available outside of working hours,
· Follow administrative procedures rigorously,
· Autonomous personality, able to work independently,
· Excellent communications skills,
· Fluent in English, able to work in an international environment,
· Proficient with MS Office, &
· Valid driving license is preferred
Let Employers Find You
Upload/Update Your CVFeatured Jobs