Maintain and repair copy equipments, including photocopiers, digital multifunctional copiers, printers, fax machines, scanners and printers.
Providing high-quality technical support to different offices and/or departments
Ensure professional customer service
Must be solution oriented to unanticipated problems
MAJOR DUTIES AND RESPONSIBILITIES
Operate office machines such as high speed business photocopiers, reader/scanners, addressing machines, stencil-cutting machines, printers, folding and inserting, bursting, and binder machines.
Clean machines, accurately diagnose and perform minor repairs, and report major repair needs.
Maintain optimum operating condition of photocopy/printing machines at different offices in ICS and copy center.
Maintain replacement part stock schedule and issue purchase request to immediate supervisor by forecasting annual needs.
Receive, prioritize and accurately handle copy requests and follow up maintenance of copier in the compound.
Maintain a positive company image through proper attire,
Ensure all staff requests are handled timely per given time frame
Manage accurately inventory of tools, parts and supplies
Run machines to test functioning of parts
Review job orders to determine the type of work to be done, the quantities to be produced, and the materials needed.
Make sure that all copy requests forms are fully filled and approved by appropriate authority and filed in a sequential manner.
Duplicate, binds, laminates ordered documents and submit them on time.
Checks that all machines at the copy room and other spots are properly working and reports any malfunction immediately to the supervisor.
Sort daily mail and notify each section by email to collect it.
Inventory all supplies stored and used in the copy room.
Maintain a follow up spreadsheet for parts issued from store to the copy center.
Keep logs daily for copy made during the day, and prepare monthly report
Keep information confidentially.
Performs other related duties as assigned for ensuring the efficient and effective functioning of the work unit.
Assist GSS supervisor as needed and performs other duties as assigned
Other experience and training with Canon, , HP, Xerox, and other manufacturers is a plus!
Strong computer knowledge
Technical school Diploma
JOB SKILLS AND REQUIREMENT
He/She must have expert level knowledge of photocopiers and related equipments. Knowledge of strong computer skills and an understanding of computer networks and software programs is required.
Must be detail-oriented and mechanically savvy, with the ability to install, disassemble and reassemble copiers and parts.
Strong communication and excellent customer service skills is required.
This includes being effective and cooperative to all staff.
Must have the ability to handle multiple tasksGood organizational skills required
Great interpersonal skills and be able to work as a team player.