Printing Service Front Desk Officer Job at Digital Impressions Plc (Job Expired)

Admin, Secretarial and Clerical Jobs

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Category:

Admin, Secretarial and Clerical, Information Technology

Location:

Addis Ababa

Salary:

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Responsibilities:

Prompt Handling of customer printing work requirements coming in the office
Prompt Handling of customer printing work requirements coming in by e-mail
Prompt Handling of customer printing work requirements coming in by telephone
Distribute e-mail inbox messages to rest of the team
Redirect new design requests to design department head
Prompt Managing of customer feedback
Prompt Managing of customer complaints
Opening Job order
Prepare quotations
Managing printing process stakeholders up to completion of work (stakeholders are designers, print operator, suppliers, clients)
Managing print work scheduling and prioritisation
Checking if printing work is performed as per client requirements
Managing of outsourced printing and production works
Make small adjustments to designs submitted by the clients
Prepare proof for client approval

Skills:

Good communication skills
Strong customer handling experience
Excellent proficiency in written and spoken English language
Good knowledge of Adobe creative works
Good knowledge of Corel draw
We will consider a big advantage if candidate have experience in the printing industry

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