Reporting to the Country Director, the Director of Marketing & Information is responsible for leading the Marketing, communications, research, contact center, management information system (MIS) and E-Health teams to establish rigorous approaches to marketing and behavioral change, effective internal and external communications and information for decision making initiatives to maximize access and adoption of safe/post abortion care services and contraception within Ethiopia; specifically, accountable for maximizing the numbers of clients visiting service delivery sites.
As member of the senior management team, s/he will be responsible for strategic planning and leadership on MSIE data processing, management and use for decision making, business development, resource mobilization and ultimately for the improvement of the lives of women, children and men. The position holder will lead the growth and development of Marie Stopes International Ethiopia (MSIE) call center (8044) as voice and ear for the organization enhancing the communication between trained and equipped MSIE call agents and all clients across the country for SRH related information/counselling and service using multiple languages.
Organizational Background - MSIE is a market-focused, results-oriented NGO/social enterprise. MSIE is renowned for providing a wide range of high-quality, affordable and client-centered sexual and reproductive health (SRH) and family planning (FP) services and information to men, women and young people. In 2018, MSIE provided SRH services to over 878,000 people, which over time, averted more than 337,000 unintended pregnancies, delivered couple year protection of 1.1m and prevented the deaths of at least 1,300 women among many more other successes.
The primary responsibility of this role is to further strengthen MSIE’s mission of ensuring the individuals’ right to: CHILDREN BY CHOICE NOT CHANCE. It is a role requirement that the job holder must fully comply with, promote and live MSI’s CORE VALUES: Mission driven, Client centered, Accountable and Courageous.
Strategic and Leadership Role
Marketing and behavior change
Contact Center
The communications and external relations
Partnership Establishment and communication activities
Research, MIS and E-Health
a. Education
B. Attitudes, Skills and Attributes
Number of Position: (01)
Duty Station: MSIE Support Office, Addis Ababa
Employment Type: Full time
Salary: As per MSIE Salary Scale