BACKGROUND
EthioChicken is a leading distributor of chickens to rural farmers in Ethiopia. We are a rapidly growing Company that believes in investing in our employees and offers them opportunities for career advancement. Ethiochicken is an Ethiopian based company.
OUR VISION
Our vision is to bring a chicken to every family in Ethiopia in 2021, and a chicken to every person in Ethiopia in the future, transforming the Ethiopian poultry industry, making it a model of inclusive growth.
SUMMARY OF POSITION
The Junior Customer Experience Officer will be the voice of customers, responsible for identifying key pin points/opportunities across end to end customer experience. The primary objectives of the Customer Insight & Innovation team at Ethiochicken is to collect insightful feedback through research, to build a comprehensive picture of what Ethiochicken customers want and drive incremental improvements on customer satisfaction.
DUTIES AND RESPONSIBILITIES
COMPETENCIES: -
QUALIFICATIONS REQUIRED
Experience: