About Mercy Corps
Mercy Corps is a leading global organization powered by the belief that a better world is possible.
In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions
into action — helping people triumph over adversity and build stronger communities from within.
Now, and for the future.
Mercy Corps has been operating in Ethiopia since 2004, working in rural, peri-urban and urban areas in five regional states - Somali, Oromia, Afar, Southern Nations Nationalities and Peoples, Amhara - and the capital city of Addis Ababa. We engage in both development and humanitarian work, and seek to integrate approaches, programs and geographies as much as possible. Our partners include government, academic institutions, development and private sector actors, civil societies and communities.
Position Title: SENIOR HUMAN RESOURCE OFFICER
Duty Station: Jigjiga, Somali Region
Open Position: One
PROGRAM/DEPARTMENT SUMMARY:
The Human Resource Department is responsible for providing effective HR policies, procedures, and people-friendly guidelines and support within Mercy Corps Ethiopia. This includes but is not limited to: Talent Acquisition & Development; employee engagement coordination; country wide training & learning management; compensation & benefits administration; performance management oversight; disciplinary & grievance handling; staff data management; staff disengagement management and 3rd party service provision management (Group Life, etc).
GENERAL POSITION SUMMARY:
The Senior Human Resource officer is responsible for enabling the Human Resource activities in the Jijiga filed office. S/he reports directly to the Human Resource Manager and ensures effective systems that support the overall human resource strategy for healthy, robust and integrated functions of local team members within the organization under the supervision of the Human Resource Manager. The position provides tactical supervision of the human resource team/focal points and needs to ensure efficient and effective operations in Eastern Region.
ESSENTIAL JOB FUNCTIONS:
Talent Management Functions
Documentation and Database Management
Training and Development Function
Performance Management
Other Support Duties
· Understand and aware GDI related priorities of the country office and contribute for the realization of priorities (continually work to understand and be aware of the gender diversity and inclusion priorities of the country office and contribute in the execution)
· Promote gender equal and inclusive workplace culture in a day-to-day interaction with a team member, partners and program participants.
· Ensure compliance with security procedures and policies as determined by country leadership.
· Proactively ensure that team members operate in a secure environment and are aware of policies.
· As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
· Mercy Corps team members are expected to support all efforts toward accountability, specifically
to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
· Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.
Competencies Required:
· Broad knowledge and experience in employment law, compensation, benefits administration, organizational planning and development, employee relations, safety, training and development and office administration.
· Must have excellent Microsoft Excel skills
· Must have a working knowledge and be current with all relevant employment related laws.
· Excellent analytical skills and good reasoning abilities and sound judgment.
· Strong oral and written communication skills. Superior interpersonal and coaching skills including patience and ability to work well with staff at all levels.
· Proven experience in Crisis/ Conflict Management.
Qualification & Experience
· At least a Bachelor’s Degree, preferably in in Management, Business Administration, and any other related social science fields is required.
· 4-6 years of professional experience with at least 4 years of progressive and hands-on HR generalist experience evident in multiple human resource disciplines, including compensation practices, organizational diagnosis, employee and union relations, diversity, performance management, and relevant employment laws
· Excellent verbal and written communication skills in English and Local Language
· Knowledge of HR systems required
· Demonstrated excellence in human resource management, particularly in a multi-cultural environment, including staff training, motivation, and handling discipline related cases.
· Demonstrated attention to detail, ability to follow procedures, meet deadlines and work independently and cooperatively with team members.
· Good negotiation, representation skills and the ability to work comfortably with an ethnically diverse team.