Position Summary: To make sure that patients have understand what they are told by the doctor and give proper translation, accompany the patient and perform all the runner’s activity. And are responsible for giving patients information on the hospital service, checking appointments and communicate patients accordingly.
Duties and Responsibilities:
§ Patient confidentiality is maintained.
§ Clients in the reception are communicated in a timely manner
§ All necessary care is provided to the patient
§ Any change in physician schedule is communicated ahead to patients
§ Patients (especially Chinese) understand the information clearly, so that they can follow the doctor’s prescription.
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