THE HUB HOTEL has the following vacant posts in its hotel located in Bole Sub-city, Woreda 3, House Number 2443 along the road from Bole Medhanialem Church to MOENCO/Hayat Hospital.
Summary of the job: Coordinates and supervises the Front Office, reservations and Bell activities and helps ensure overall guest satisfaction by resolving problems and providing exemplary customer service. Assists in training Front Office Agents/Receptionists and Bell Persons, evaluates their performance and manages shift schedules. Also prepares financial and operational reports for management to review.
Department: Marketing, Sales and Customer Relations
Job Location: IN ANY OF HUB HOTEL HOLDINGS
Reports to: The Marketing, Sales and Customer Relations Manager
Supervises: Front Office Agents/Receptionists
Skills required:
Job Knowledge:
Physical Demands:
Qualification Requirement:
Experience Requirement: