Cashier/Store Clerk

Job Description

Main Duties:

The Cashier/Store Clerk is responsible for the routine duties involved in serving commissary members.  She/he is responsible for assisting members at the commissary, accurately recording sales, proper cash handling and providing American standard customer service.

Description of Duties:

• Greeting members in a friendly and welcoming manner.
• Providing American standard customer service to all members and guests.
• Providing accurate and up-to-date information regarding membership, merchandise availability, shipments and ordering.
• Entering sales into POS system, collecting payments and issuing receipts accurately and efficiently for all merchandise and services.
• Ensuring that only eligible, current members purchase duty-free items by verifying identity and membership with photo ID and/or membership card.
• Enforcing purchase limits and restrictions on merchandise.
• Process commissary member’s residential ADSL internet troubleshooting, new internet installation, upgrade, down grade and cancellation coordinating with Ethio- telecom staffs.
• Distributing membership cards.
• Collecting, recording and distributing laundry for dry cleaning service.
• Maintaining reservation records for Langano Campground.
• Entering other information (sales orders, purchase orders, receiving vouchers, etc.) into POS system in a timely and accurate manner.
• Assisting in pricing, arranging and stocking all merchandise sold in the commissary.
• Keeping commissary sales area neat and orderly.
• Perform cleaning duties of the commissary, commissary storage room or any other area assigned to.
• Performing other related duties as assigned.

Post of Immediate Supervisor:  Assistant Manager

Department/Service/Office:      Commissary 

Salary: Gross 6131 USD / Year

Job Requirement

Minimum Requirements

• 2-4 years experience in a customer service position in the retail, hospitality or tourism sector is required, including regular interactions with international clients and/or managers.
• Knowledge and familiarity with Western/U.S. customer service standards is preferred.
• Diploma in Accounting, Management, Tourism, Hospitality or related field.
• Strong computer skills in Microsoft Office. Experience with QuickBooks POS software is preferred.
• Must possess excellent customer service, communication and interpersonal skills to interact effectively and respectfully with local staff and association members.
• Spoken and written fluency in English and Amharic.
• Having a valid Driver’s License is preferred.