The jobholder works collaboratively to identify, develop and deploy innovative technologies to enhance customer experience. The position holder is also expected to develop solutions by leveraging on the customers demand, discover services through conceptualization and desighning with customer centricity value.
Job Requirement
Academic & Professional Qualification
Bachelor’s Degree in Information Technology, Computer Science, Computer Information System, Software Engineering or any other equivalent field.
Bachelor’s/Masters Degree in Accounting, Finance, Business Administration, Management is added advantage.
Experience
Minimum of nine (9) years relevant experience
Work experience in business related areas is added advantage.
Behavioral Competency
Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
Creativity and innovation skills.
Action oriented.
Quality focus and attention to detail.
Professionalism and integrity in line with Dashen Bank values.
Good oral and written communication skills.
Critical and analytical thinking and problem solving skills.
Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
Good customer relationship management skills (internal and external customers).
Risk awareness and focus - demonstrates understanding of risk management practices, standards and regulatory requirements.
Required Technical Competency
Business development skills to effectively segment the target market, gather market intelligence and identify opportunities for the Bank to sell its products.
Experience of working cross-functionally to develop new ideas and digital products.
High-level understanding of applications used in the organisation's industry.
Experience and knowledge of adoptingt project management processes to organisation's product life cycle.
Strong knowledge of the Bank’s clients and their needs.
Demonstrate a keen understanding of industry trends and their implications for the Bank as well as events in fast-paced markets.
Good knowledge of banking regulations.
Ability to perform a knowledge-based SWOT (strengths, weaknesses, opportunities, and threats) analysis, comparing the bank’s knowledge to that of its competitors and to the knowledge required to execute the Bank’s own strategy.
Strong IT skills and knowledge of digital advancements.
Project management skills
Excellent potential of embracing new digital skills i.e adopting new innovations.
Curious to explore, find and understand new approaches.